Senior Client Services Coordinator

FairCode Associates, LLC

Senior Client Services Coordinator enhancing client relationships and improving account operations at FairCode. Collaborating with teams to ensure client satisfaction and engagement.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $59,000 per yearWebsite

About the role

Key responsibilities & impact

Act as daily contact for clients and physician reviewer team inquiries
Coordinate with internal teams to resolve client issues
Maintain accurate and detailed client records
Proactively identify and address client concerns
Track deliverable timelines to ensure they are met
Collaborate with the AE to identify upsell opportunities
Participate in client training sessions or workshops

Requirements

What you’ll need

Strong business acumen with an ability to understand client challenges and connect them to company solutions
Exceptional organizational and time-management skills
Excellent communication and interpersonal skills
Self-starter with a proactive approach to problem-solving
Experience in customer service, account coordination, or related fields
Strong organizational/project management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite

Benefits

Comp & perks

Health insurance
Retirement plans
Flexible Time Off
Remote Position
Work-Life Balance
Supportive Team

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer serviceaccount coordinationproject managementproblem-solvingMicrosoft Office Suite

Soft Skills

business acumenorganizational skillstime-management skillscommunication skillsinterpersonal skillsself-starterproactive approach