Director of Technology Infrastructure – Operations

Faegre Drinker

Director of Technology Infrastructure & Operations at Faegre Drinker, aligning technology strategies with business objectives and overseeing IT infrastructure management. Leading a high-performing team and managing complex IT projects effectively.

Posted 7/28/2026full-timeMinneapolis • Minnesota, Pennsylvania • 🇺🇸 United StatesLead💰 $215,133 - $248,467 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing IT infrastructure strategies, managing hybrid cloud environments, and leading complex IT projects. Proven ability to oversee IT budgets, ensure system reliability, and implement ITIL service management processes in a professional services environment.

Highest-signal resume keywords

Hybrid Cloud ManagementIT Infrastructure Strategy DevelopmentProject ManagementITIL Service ManagementCybersecurity Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hybrid Cloud EnvironmentsEnterprise NetworkingVirtualizationEnterprise Storage SolutionsData Center OperationsCapacity PlanningInfrastructure Lifecycle ManagementBudget ManagementVendor NegotiationsRisk Management

Soft Skills

Excellent CommunicationLeadershipChange ManagementStakeholder EngagementMultitasking

Tools & Technologies

Microsoft AzureVMwareHyper-VMicrosoft 365TeamsSharePointVoIP SystemsVideo ConferencingTelecommunications SystemsITSM Tools

Industry Keywords

Legal ServicesProfessional ServicesData ClassificationClient ConfidentialityRegulatory Compliance

Tech Stack

Tools & technologies

AzureCloudCyber SecurityITSMVMwareVoIP

About the role

Key responsibilities & impact

In partnership with the Senior Director, the Director develops (and then independently executes) a multi-year Technology infrastructure strategy aligned with the firm's business objectives, growth plans, and client service standards
Oversee the design, deployment, and management of the firm's hybrid IT environment, including hosted data centers, cloud platforms (Azure preferred), networking, storage, virtualization, and telecommunications systems
Ensures 24/7/365 availability, optimal performance, and reliability of all production systems, including servers, networks, VoIP, video conferencing, and end-user computing environments
Leads capacity planning, infrastructure lifecycle management, and technology refresh initiatives to maintain a modern, supportable environment
Manage the firm's enterprise collaboration platforms (e.g., Microsoft 365, Teams, SharePoint) and ensure seamless integration across all office locations
Oversees vulnerability management, patch management, and security hardening of all infrastructure components
Leads the planning, execution, and delivery of complex, cross-functional IT infrastructure projects, including data center migrations, cloud transitions, network upgrades, and system implementations
Assists the Senior Director in development and management and be accountable for the annual IT infrastructure and operations budget, including both capital expenditures (CapEx) and operating expenditures (OpEx)
Special projects and other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in computer science, Information Technology, Management Information Systems, or a related field.
Minimum of 10 years of progressive experience in IT infrastructure and operations, with at least five years in a senior manager or leadership role.
Demonstrated experience working in a law firm, legal services, or professional services environment.
Deep technical knowledge of hybrid cloud environments (Microsoft Azure preferred), on-premises data center operations, enterprise networking (LAN/WAN/SD-WAN), virtualization (VMware/Hyper-V), and enterprise storage solutions.
Proven track record of managing complex, multi-stakeholder IT projects from planning through delivery, with strong project management discipline.
Demonstrated ability to lead and develop high-performing, multidisciplinary technical teams.
Experience developing and managing IT budgets of $10M or more, including CapEx/OpEx planning, vendor negotiations, and financial reporting.
Strong knowledge of ITIL service management framework and experience implementing ITSM processes and tools.
Experience with cybersecurity principles, compliance frameworks, and risk management as they relate to infrastructure.
Proven experience in effectively managing multiple assignments/projects at a time to successfully meet client needs, sometimes on accelerated schedules and with reprioritizing projects.
Excellent communication skills, with proven experience translating legal and business workflows into scalable, production-grade technology solutions in collaboration with attorneys and professional staff.
Experience managing strategic vendors.
Demonstrated experience leading change management and technology adoption programs, including stakeholder communication and training.
Experience in a professional services or legal industry environment with strict data classification, client confidentiality, and regulatory compliance requirements.

Benefits

Comp & perks

Flexible working environment for work-life success
Opportunity to participate in firm-sponsored volunteer events
Wellness programming with personalized content and activities
Professional environment and the opportunity to work with experts at the top of their fields
Variety of health plan options, as well as dental, vision and 401(k) plans
Generous paid time off