Operations Associate

Faculty

Operations Associate assisting in scaling business units through technical systems and process-oriented thinking in AI operations. Optimizing performance across resourcing, financial tracking, and project health.

Posted 4/17/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Optimising business unit performance by aiding in financial management, project coordination, and the monitoring of project margins to identify and escalate risks.
Managing workforce planning data within forecasting tools to ensure accurate resourcing and identifying underutilised talent for strategic initiatives.
Driving the maturity of internal IT systems by exploring automation and the integration of AI into core business processes.
Collaborating with leadership to provide operational insights through data summaries while assisting in the dissemination of company-wide communications.
Supporting project health by tracking delivery and ensuring teams adhere to governance, best-practice and compliance processes.
Building deep expertise in a functional specialism to drive consistency and excellence across the entire company.
Facilitating internal culture and growth initiatives, dedicating time to projects like onboarding development or scaling team dynamics.

Requirements

What you’ll need

You bring a systems-oriented mindset and enjoy thinking through technical processes to help a growing organisation scale effectively.
You possess strong self-prioritisation and organisational skills, with the ability to manage multiple tasks and maintain high data accuracy in a fast-paced setting.
You are a natural relationship-builder who communicates clearly and enjoys collaborating with diverse stakeholders across different business units.
You exhibit a genuine curiosity about AI and technology, with a desire to learn how these tools can be applied to solve operational challenges.
You have good numerical skills and are comfortable with grasping financial concepts, allowing you to assist with budget tracking and data-led reasoning.
You thrive in fast-paced environments and feel energised by the opportunity to use creative problem-solving to shape new ways of working.

Benefits

Comp & perks

Unlimited Annual Leave Policy
Private healthcare and dental
Enhanced parental leave
Family-Friendly Flexibility & Flexible working
Sanctus Coaching
Hybrid Working

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial managementproject coordinationdata analysisautomationAI integrationforecastingbudget trackingdata accuracycompliance processesbest practices

Soft Skills

self-prioritisationorganisational skillsrelationship-buildingclear communicationcollaborationcuriosity about technologycreative problem-solvingadaptabilityteam dynamicsoperational insights