About the role
- Compare quoted LTL costs vs. actual invoiced carrier charges to ensure billing accuracy
- Identify and document discrepancies in freight invoices (accessorial charges, incorrect weights, reclassifications)
- Collaborate directly with LTL carriers to dispute incorrect charges and obtain timely resolutions
- Maintain audit logs and reporting for management review and cost tracking
- Provide weekly/monthly reports highlighting cost savings opportunities, trends in discrepancies, and carrier performance
- Recommend process improvements to reduce recurring billing discrepancies
- Support carrier performance reviews and assist optimizing carrier selection based on cost, performance, and service
- Contribute to team initiatives to improve operational efficiency and customer satisfaction
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, Accounting, or related field (preferred)
- 1–3 years of experience in logistics operations, preferably with direct LTL exposure
- Prior experience in freight auditing, billing reconciliation, or carrier invoice analysis highly desirable
- Strong analytical and problem-solving skills with keen attention to detail
- Excellent verbal and written communication skills in English
- Proficiency in Microsoft Excel (pivot tables, formulas)
- Familiarity with Transportation Management Systems (TMS) and carrier portals
- Ability to multitask and manage priorities in a fast-paced environment
- Customer-focused mindset with proactive ownership of tasks
- Indefinido
- Tiempo completo
- Teletrabajo
- Back Office International Service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
freight auditingbilling reconciliationcarrier invoice analysisanalytical skillsproblem-solving skillsattention to detailMicrosoft Excelpivot tablesformulaslogistics operations
Soft skills
verbal communicationwritten communicationmultitaskingpriority managementcustomer-focused mindsetproactive ownershipcollaborationprocess improvementoperational efficiencyteam initiatives