Administration

• Acting as the main link between the user community and corporate IT policies.
• Coordinating with the HelpDesk team to ensure smooth rollout, adoption, and support of tools and workplace policies.
• Working closely with the Systems and Security departments to align infrastructure, compliance, and workplace operations.
• Guaranteeing operational excellence and user satisfaction, ensuring an efficient and consistent experience across all devices and platforms.
• Owning and deploying workplace policies and applications across Windows, Linux, and macOS environments.
• Supporting the implementation of security measures and compliance requirements within user environments (excluding servers).
• Monitoring, maintaining, and optimizing endpoint performance, ensuring scalability and resilience in hybrid and remote setups.
• Participating in tool evaluation and rollout projects, providing feedback on usability, performance, and integration with corporate systems.
• Contributing to documentation and best practices for workplace standards and device lifecycle management.

Senior Workplace Administrator

Senior Exchange and Microsoft 365 Administrator