Service Delivery Support Representative

Express Group

Service Delivery Support Representative responsible for operational and administrative support tasks in Georgetown. Ensuring efficiency and client satisfaction through effective task execution.

Posted 5/2/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Ensure all deliverables meet or exceed client expectations and internal standards.
Execute tasks with precision to ensure reliable and error-free outcomes.
Consistently meet deadlines as pre-established team standards.
Communicate effectively with the COE team/account teams to ensure clarity and accuracy in task execution.
Attend team meetings, take detailed notes, and provide comprehensive reports to Appcast Managers.
Utilize project management tools proficiently to manage requests and track project progress.
Accurately communicate project status to COE and address any issues promptly.
Perform any other tasks as delegated by Appcast Managers.

Requirements

What you’ll need

Certification or Diploma
1-year experience in a similar role
Excellent computer and administrative skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Express Group Website LinkedIn All Job Openings 201 - 500 employees 🚗 Transport 🤝 B2B Transport
B2B
Logistics Express Group is a comprehensive service provider within the US Transportation industry, operating a diverse fleet that has grown to include Dry Vans and Smart Reefers. The company combines its trucking services with Business Process Outsourcing, offering logistics and staffing support to both small owner-operators and large trucking companies. With a focus on efficiency and cost-effective solutions, Express Group leverages its extensive experience to streamline operations and enhance service delivery across various transportation needs. Service Delivery Support Representative Job not on LinkedIn 🔥 6 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 💝 Customer Support Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Ensure all deliverables meet or exceed client expectations and internal standards.
Execute tasks with precision to ensure reliable and error-free outcomes.
Consistently meet deadlines as pre-established team standards.
Communicate effectively with the COE team/account teams to ensure clarity and accuracy in task execution.
Attend team meetings, take detailed notes, and provide comprehensive reports to Appcast Managers.
Utilize project management tools proficiently to manage requests and track project progress.
Accurately communicate project status to COE and address any issues promptly.
Perform any other tasks as delegated by Appcast Managers. 🎯 Requirements
Certification or Diploma
1-year experience in a similar role
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Applicant Tracking System Keywords

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Hard Skills & Tools

project management

Soft Skills

communicationattention to detailtime managementteam collaborationreporting

Certifications

CertificationDiploma