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Change Manager, IAM
Expleo GroupChange Manager leading SailPoint IAM transformation at Expleo, a global engineering, technology, and consulting provider. Driving adoption, training, stakeholder engagement, and governance across a complex programme.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Change Management and Transformation, with a strong focus on stakeholder engagement, communication, and training within IAM implementations. Proficient in managing adoption risks and ensuring compliance with access governance and identity lifecycle processes.
Highest-signal resume keywords
Change Management CertificationStakeholder EngagementIAM Implementation ExperienceAccess Governance KnowledgeTraining and Enablement Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Change ManagementStakeholder EngagementAccess GovernanceIdentity Lifecycle ProcessesProblem-Solving MethodologiesTraining DevelopmentCommunication StrategyProject Lifecycle ManagementIAM Tools ExperienceKPI Monitoring
Soft Skills
Client-Facing SkillsPeople ManagementTeamworkEmotional IntelligenceSelf-Management
Tools & Technologies
MS ExcelMS PowerPointMS WordProject Management Tools
Certifications & Qualifications
Change Management CertificationAPMG CertificationProsci/ADKAR Certification
Industry Keywords
Identity Security CloudMulti-Factor AuthenticationSingle Sign-OnGovernanceCompliance Controls
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead organisational change management for the SailPoint Identity Security Cloud (ISC) implementation
- Develop and execute the change strategy aligned to programme milestones and deployment phases
- Conduct change impact assessments and define business readiness criteria across regions, functions, and user groups
- Drive stakeholder engagement across Security, IT, HR, Compliance, Retail Operations, and business teams
- Develop and deliver targeted communications, including executive updates, deployment messaging, and FAQs
- Plan and coordinate training and enablement activities, including role-based training, eLearning, user guides, and train-the-trainer
- Support cutover, go-live readiness, and post-go-live hypercare
- Identify and manage adoption risks, resistance, and business concerns, implementing mitigation strategies
- Monitor adoption, training completion, and readiness KPIs, providing regular reporting and insights
- Ensure smooth adoption of IAM processes including access governance, certification, and compliance controls with minimal business disruption
- Contribute to programme governance, including RAID, status reporting, and stakeholder updates
Requirements
What you’ll need- Undergraduate Degree or equivalent work experience
- Additional certification in Change Management, such as APMG or Prosci/ADKAR, is desirable
- Related post-graduate qualification is desirable
- Creativity in designing and delivering engaging change management materials and interventions across technical IAM programmes
- Excellent client-facing skills, including senior stakeholder engagement across security, IT, and business leadership
- People management skills enabling learning, mentoring, and capability development within change and project teams
- Strong stakeholder engagement and influencing skills across cross-functional and global teams
- Teamwork and emotional intelligence
- Good self-management
- Innovative approach to translating complex IAM concepts into clear, business-friendly messaging
- 5+ years’ experience in Change Management or Transformation roles
- Experience delivering change across multiple projects or a medium-sized programme
- Experience delivering change management on an IAM implementation using SailPoint or other IAM tools
- Knowledge of multi-factor authentication (MFA) and single sign-on (SSO) rollouts is favourable
- Strong understanding of access governance, certification, compliance, and identity lifecycle processes
- Experience across the full project lifecycle, from concept to deployment and hypercare
- Experience applying structured problem-solving methodologies
- High proficiency in MS Excel, PowerPoint, and Word
- Familiarity with project management tools and reporting frameworks
- Ability to operate within complex, global environments with multiple stakeholder groups
Benefits
Comp & perks- Competitive salary
- Substantial benefits offering
- Unique wellbeing, financial and employee recognition programmes
- Diverse and inclusive culture
- Family friendly policies
- Enhanced leave
- Learning and development opportunities
- Collaborative working environment
- Expleo Academy accredited training courses
- Medical and dental insurance
- Pension
- Life assurance
- Employee wellbeing programme
- Sports and social events
- Birthday hampers