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Associate PMO, German Speaker
Expleo GroupAssociate PMO role supporting project management tasks at Expleo while ensuring effective operations and client service in a hybrid work environment.
About the role
Key responsibilities & impact- Provides general support to the department and delivers in assigned work, contributing to overall departmental goals, policies and procedures.
- Acts as a link connecting departments, clients and employees.
- Maintains databases, creates reports and records.
- Documents meeting minutes and follows up on actions.
- Coordinates management diaries, organises meetings and diary management for senior colleagues.
- Resolves straight forward problems and escalates issues with suggestions for further investigation and options for consideration as required.
- Supports on boarding and off boarding of staff in relevant resource pool.
- Involved in short-term reallocation of resources between the various client requests with the project manager’s agreement.
- Controls daily bookings in relevant systems (e.g. SAP) and correctness of all bookings upon each project’s regulations.
- Ensures utilisation of various employees working on different projects.
- Maintains up to date absence information in line with defined procedures including system approvals and requests details from resources.
Requirements
What you’ll need- Fluent German (is a MUST) and English.
- Basic knowledge and experience in a client/customer service role
- Has experience in working with databases.
- Shows genuine interest in the business and clients, understands how the business can contribute to clients.
- Confident talking to stakeholders over the telephone and via email communications.
- Proficient with MS Office suite of programs, in particular Excel, PowerPoint, Word and Outlook.
- Professional attitude, experience in treating stakeholders with respect and dignity.
- Open to the possibility of change and considers ways to implement and adapt any changes in own role.
- Good communication skills, communicating effectively with appropriate level of detail, using language that connects with different audiences.
- Strong administration skills and attention to detail.
- Basic knowledge and experience in a client/customer service role.
- Comfortable supporting a demanding and dynamic team.
- Confident talking to stakeholders over the telephone and via email communications.
- Proficient in relevant software packages and applications.
- Able to build and maintain good relationships with internal teams and external contacts.
- Has experience in working with databases.
- Ability to handle confidential information.
Benefits
Comp & perks- Hybrid work arrangement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Database ManagementMS ExcelMS PowerPointMS WordMS Outlook
Soft Skills
Good Communication SkillsProfessional AttitudeRelationship BuildingAdaptabilityAttention to Detail