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Associate PMO, German Speaker
Expleo GroupAssociate PMO role supporting project management tasks at Expleo while ensuring effective operations and client service in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administration skills with attention to detail, proficient in database management and MS Office applications, and fluent in German and English. Capable of effective communication with stakeholders and maintaining professional relationships in a dynamic team environment.
Highest-signal resume keywords
Fluent GermanDatabase ManagementMS Office ProficiencyClient/Customer Service ExperienceStrong Administration Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Database ManagementMS ExcelMS PowerPointMS WordMS Outlook
Soft Skills
Good Communication SkillsProfessional AttitudeRelationship BuildingAdaptabilityAttention to Detail
Tools & Technologies
SAP
Industry Keywords
Client ServiceStakeholder CommunicationMeeting CoordinationDiary ManagementResource Allocation
About the role
Key responsibilities & impact- Provides general support to the department and delivers in assigned work, contributing to overall departmental goals, policies and procedures.
- Acts as a link connecting departments, clients and employees.
- Maintains databases, creates reports and records.
- Documents meeting minutes and follows up on actions.
- Coordinates management diaries, organises meetings and diary management for senior colleagues.
- Resolves straight forward problems and escalates issues with suggestions for further investigation and options for consideration as required.
- Supports on boarding and off boarding of staff in relevant resource pool.
- Involved in short-term reallocation of resources between the various client requests with the project manager’s agreement.
- Controls daily bookings in relevant systems (e.g. SAP) and correctness of all bookings upon each project’s regulations.
- Ensures utilisation of various employees working on different projects.
- Maintains up to date absence information in line with defined procedures including system approvals and requests details from resources.
Requirements
What you’ll need- Fluent German (is a MUST) and English.
- Basic knowledge and experience in a client/customer service role
- Has experience in working with databases.
- Shows genuine interest in the business and clients, understands how the business can contribute to clients.
- Confident talking to stakeholders over the telephone and via email communications.
- Proficient with MS Office suite of programs, in particular Excel, PowerPoint, Word and Outlook.
- Professional attitude, experience in treating stakeholders with respect and dignity.
- Open to the possibility of change and considers ways to implement and adapt any changes in own role.
- Good communication skills, communicating effectively with appropriate level of detail, using language that connects with different audiences.
- Strong administration skills and attention to detail.
- Basic knowledge and experience in a client/customer service role.
- Comfortable supporting a demanding and dynamic team.
- Confident talking to stakeholders over the telephone and via email communications.
- Proficient in relevant software packages and applications.
- Able to build and maintain good relationships with internal teams and external contacts.
- Has experience in working with databases.
- Ability to handle confidential information.
Benefits
Comp & perks- Hybrid work arrangement