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Operations Manager
Expleo GroupOperations Manager overseeing operations and managing teams in the engineering consulting sector. Ensuring client satisfaction while collaborating with sales on project delivery and profitability.
About the role
Key responsibilities & impact- Ensure client satisfaction by managing operational follow-up, resolving technical issues and leading regular status meetings
- Collaborate closely with multiple sales representatives to drive projects, ensuring delivery quality and financial profitability
- Contribute to the development and evolution of the activities under your responsibility
- Complete monthly project closures in coordination with internal stakeholders
- Provide occasional technical expertise to support operational teams
- Participate in business development within your scope, particularly for renewals or by responding to tenders from existing or prospective clients
- Provide operational supervision of staff working on your projects (technical management, work organization, onboarding of new hires, management of absences and leave)
- Structure and organize work through daily coordination, onboarding of new team members, management of absences and leave, and coordination with Team Leaders and focal points
- Secure resources by participating in talent development and retention through annual performance reviews and objective setting
- Contribute to recruitment activities to reinforce staffing
- Implement training initiatives and skills development.
Requirements
What you’ll need- Master's degree (Bac+5) in mechanical engineering, quality assurance or production
- At least 8 years of experience, ideally gained within the local industrial sector
- Strong understanding of business management and margin control
- Recognized manager with leadership, the ability to unite teams and a strong customer service orientation
- Effective communication in English, both written and spoken
- Rigour, autonomy, organization, dynamism and adaptability characterize your working style
- Your technical expertise, combined with managerial skills, make you a key contributor to project success and client satisfaction.
Benefits
Comp & perks- Company telework policy
- CSE (works council) benefits (holiday vouchers, cultural vouchers, subsidies for sports activities, etc.)
- 13 RTT days + a time savings account (compte épargne temps)
- Meal voucher card (restaurant vouchers)
- Health and welfare insurance
- Vacation bonus
- Employee referral bonus
- Contribution to the reimbursement of public transport passes or a sustainable mobility allowance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mechanical engineeringquality assuranceproductionbusiness managementmargin control
Soft Skills
leadershipteam unificationcustomer service orientationeffective communicationorganizationdynamismadaptabilityrigourautonomy
Certifications
Master's degree