Administrative Operations Assistant

ExperMed Perícias

Assistente de Operações at EXPERMED managing emails and client communication in operational tasks. Supporting administrative activities in a high-demand environment with a hybrid work model.

Posted 7/17/2026full-timePorto Alegre • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management skills in high-volume environments, with proficiency in handling client communications, data entry, and case file management. Familiarity with electronic signature platforms and a commitment to continuous learning and process improvement are essential.

Highest-signal resume keywords

Operational ManagementClient CommunicationData EntryElectronic Signature PlatformsHigh-Volume Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryCase File ManagementOperational RoutinesAdministrative SupportClient Management

Soft Skills

Growth MindsetAdaptabilityCommunication

Tools & Technologies

ZapSignManagement SystemsDigital Platforms

Industry Keywords

Law FirmsInsurance CompaniesService ProvidersParalegalControllership

About the role

Key responsibilities & impact

Manage the department's operational inbox, handling receipt, triage, routing and follow-up of requests;
Communicate with clients via email and through insurers' systems;
Notify clients about scheduled in-person assessments and manage other operational arrangements forwarded by the Relationship team;
Update information and attach reports in clients' systems;
Send reports for electronic signature via ZapSign and monitor completion;
Create records and update case files in the internal system;
Provide support for registration/data-entry activities during team vacations or absences.

Requirements

What you’ll need

Experience in operational roles in high-volume environments such as law firms (paralegal, controllership, or administrative roles), insurance companies, or service providers;
Comfortable using systems and digital platforms;
Bachelor's degree completed or in progress; (preferred)
Experience with administrative, operational, or legal routines; (preferred)
Experience with management systems and electronic signature platforms; (preferred)
Growth mindset, with an interest in learning, developing, and adapting to new processes. (preferred)

Benefits

Comp & perks

Flexible meal allowance (iFood Benefits card)
Unimed health plan
Dental plan
Group life insurance
Day off on your birthday
Profit-Sharing Program (PPR)
Hybrid work model (2 days per week in the office)
Collaborative, fast-growing environment
Opportunities for professional development and continuous learning