Learning Enablement Program Manager

Expedia Group

Learning Enablement Program Manager enhancing customer service agent performance for Expedia Group. Supporting learning programs and coordinating project plans across multiple locations.

Posted 7/11/2026full-timeSeattle • Montana, Texas, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $82,500 - $115,500 per yearWebsite

About the role

Key responsibilities & impact

Support the end-to-end delivery of assigned Learning & Enablement programs
Coordinate project plans, training calendars, and implementation schedules
Track project milestones, task completion, risks, dependencies, and mitigation plans
Maintain program and project documentation, meeting notes, action logs
Partner with subject matter experts and senior team members to gather requirements
Coordinate, deliver, and document internal training programs
Support the collection, analysis, and reporting of training and performance data
Build productive working relationships with internal stakeholders, operations partners, and vendor teams
Lead smaller projects or workstreams under guidance

Requirements

What you’ll need

Bachelor's or master's degree in Business, Education, Human Resources, or related field; or equivalent related professional experience
2+ years of relevant experience with a bachelor's degree or 0–2 years with a master's degree
Experience in Learning & Enablement, training, enablement, program coordination, or a related field
Effective facilitation skills, including contextual and social awareness, adaptability, active listening
Organized approach to work, with the ability to manage multiple tasks
Proficient written and verbal communication skills
Foundational understanding of project management practices

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Employee Assistance Program
Wellness and travel reimbursement
Travel discounts
International Airlines Travel Agent Network (IATAN) membership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program CoordinationTraining AnalysisDocumentation ManagementTask TrackingRisk Mitigation

Soft Skills

Effective FacilitationActive ListeningOrganizational SkillsAdaptabilityRelationship Building