Director, Product Design

Expedia Group

Director, Product Design shaping traveler experiences across platforms for Vrbo at Expedia Group. Balancing strategic leadership with hands-on design engagement and coaching of teams.

Posted 7/8/2026full-timeWest Hollywood • California, Illinois, New York • 🇺🇸 United StatesLead💰 $224,000 - $313,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading and shaping customer experience strategies, with a strong focus on integrating insights and data into design solutions. Proven ability to balance strategic leadership with hands-on design execution while developing and mentoring teams.

Highest-signal resume keywords

Customer Experience StrategyProduct Design LeadershipPlayer-Coach ApproachStrong Communication SkillsData-Driven Design Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DesignUser ExperienceDesign SystemsHCICustomer Insights IntegrationAI-Driven Systems

Soft Skills

LeadershipCoachingCollaboration

Certifications & Qualifications

Bachelor’s Degree in Design

Industry Keywords

Traveler ExperienceDiscoveryBooking JourneysStrategic RoadmapQualitative InsightsQuantitative Insights

About the role

Key responsibilities & impact

Lead and shape end-to-end traveler experiences across Vrbo’s shopping, discovery, and booking journeys.
Define and drive an organization-level experience vision and strategy, aligning teams around customer needs, business outcomes, and measurable success metrics.
Operate as a player-coach, balancing strategic leadership with hands-on involvement.
Lead, coach, and develop senior managers and lead-level ICs.
Influence strategic roadmap discussions, framing problems clearly and synthesizing qualitative and quantitative insights.
Ensure excellence in craft and execution by diving into critical workflows and reviewing details.
Evolve and scale design systems and shared frameworks, ensuring consistency, speed, and coherence across products.

Requirements

What you’ll need

Bachelor’s degree in Design, HCI, User Experience, or related field (or equivalent experience).
5–10+ years of experience in product design or related disciplines, including leadership of large-scale teams.
Proven ability to define and drive organization-level customer experience strategy.
Demonstrated ability to operate as a player-coach, balancing leadership with direct engagement in design work.
Strong communication skills across design, research, and content strategy practices.
Experience integrating customer insights, data, and AI-driven systems into design solutions.

Benefits

Comp & perks

medical/dental/vision
paid time off
Employee Assistance Program
wellness & travel reimbursement
travel discounts
International Airlines Travel Agent (IATAN) membership