Expedia Group

Director, Mixed Methods UX Researcher – Brands

Expedia Group

full-time

Posted on:

Location Type: Office

Location: Austin • Texas • Washington • United States

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Salary

💰 $224,000 - $313,500 per year

Job Level

Lead

About the role

  • Lead and execute large-scale, mixed-methods user experience (UX) research initiatives to inform product vision, strategy, and design decisions across multiple brands.
  • Develop and drive research roadmaps, ensuring alignment between business goals, customer needs, and technical feasibility.
  • Mentor, inspire, and manage a team of UX researchers from both Qualitative and Mixed Methods backgrounds, fostering a culture of evidence-based decision making and continuous improvement.
  • Collaborate with cross-functional partners, synthesizing qualitative and quantitative insights to shape product development and innovation.
  • Champion best practices for integrating AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.
  • Advocate for the voice of the customer at the organizational level, ensuring that UX research impacts product strategy and execution.
  • Represent the Research organization internally and externally, contributing thought leadership to the industry.

Requirements

  • Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, a related field, or equivalent professional experience.
  • 10+ years of relevant professional UX research experience, including both qualitative and quantitative methods.
  • Proven leadership in designing and delivering research for complex products and services at scale, with demonstrated domain expertise.
  • Demonstrated ability to lead teams, set research strategy, and influence product direction across multiple business units or domains.
  • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.
  • Experience in cross-cultural research or globalization of products and brands.
Benefits
  • Medical/dental/vision
  • Paid time off
  • Employee Assistance Program
  • Wellness & travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent (IATAN) membership
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user experience researchqualitative methodsquantitative methodsAI-driven systemsAI/ML conceptsresearch strategymixed-methods researchproduct developmentevidence-based decision makingcross-cultural research
Soft Skills
leadershipmentoringcollaborationinfluencecommunicationteam managementstrategic thinkingcontinuous improvementadvocacythought leadership
Certifications
Bachelor’s degree in Human-Computer InteractionBachelor’s degree in PsychologyBachelor’s degree in Sociology