Expedia Group

Senior Content Designer

Expedia Group

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Illinois • Texas • United States

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Salary

💰 $173,000 - $242,500 per year

Job Level

Senior

About the role

  • Design thoughtful, intuitive content solutions for a range of product use cases and interactions
  • Apply human-centered practices and solid information architecture methods
  • Apply sophisticated concepts around UI frameworks, modularity, localization, reuse, and related concepts
  • Stage and contribute to workshops that help others develop content-strategy knowledge
  • Partner across product and research teams to drive content tests that measurably improve the customer experience
  • Identify, log, prioritize, and resolve content bugs across the portfolio
  • Contribute frameworks, methods, critique, and knowledge that raise the bar for junior team members
  • Exhibit storytelling and persuasive techniques that build trust and establish long-term relationships with teams and partners

Requirements

  • Bachelor's degree or equivalent work experience
  • Experience in UX Writing, Content Audits and Analysis, Content Mapping and Modeling, Information Architecture, and Storytelling
  • Able to audit, analyze, structure, create, and present content independently
  • Understanding of human-centered design (HCD) practices
  • A thoughtful, empathetic, and inclusive approach to content design
  • Exposure to working on content problems across systems and brands
  • Strong skills in facilitation and presentation
Benefits
  • Medical/dental/vision
  • Paid time off
  • Employee Assistance Program
  • Wellness & travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent (IATAN) membership
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX WritingContent AuditsContent AnalysisContent MappingContent ModelingInformation ArchitectureStorytellingHuman-Centered DesignContent StrategyContent Bug Resolution
Soft Skills
EmpathyInclusivityFacilitationPresentationCollaborationCommunicationPersuasionTrust BuildingWorkshop ContributionMentorship
Certifications
Bachelor's Degree