Principal Content Designer
Expedia Group
full-time
Posted on:
Location Type: Office
Location: Seattle • Illinois, Texas, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $224,000 - $313,500 per year
Job Level
Lead
About the role
- 🇺🇸 English Post a Job Affiliates Search Remote Jobs Expedia Group Website LinkedIn All Job Openings Travel
- Technology
- eCommerce Expedia Group is a leading global travel technology company that connects travelers with a world of possibilities by providing an extensive array of travel products and services. Its portfolio includes well-known brands such as Expedia, Hotels. com, Vrbo, Travelocity, Egencia, Hotwire, Orbitz, eBookers, CheapTickets, CarRentals, Expedia Cruises, Wotif, and Trivago. The company leverages advanced technology to enhance the travel experience, including the use of artificial intelligence to generate over 600 billion predictions annually, as well as hosting millions of virtual conversations each year through its platform. Expedia Group operates more than 200 websites in over 70 countries, offering travelers the ability to find and book travel options that best suit their needs while providing partners tools, data, and technology to grow their businesses. 10,000+ employees Founded 1996 🛍️ eCommerce Principal Content Designer 1 minute ago 🏢 Seattle – Onsite +1 more states 💵 $224k - $313.5k / year ⏰ Full Time 🔴 Lead ✍️ Content Marketing Manager Apply Now Receive Emails with Similar Jobs Report problem 📋 Description
- Define the content experience and approach to content design for AI-driven products
- Define principles for clarity, transparency, and trust in AI interactions
- Establish patterns for multi‑turn conversations, prompt–response flows, and adaptive UI copy
- Create prompt frameworks, interaction guidelines, and reusable content patterns
- Translate complex model behavior into understandable content
- Collaborate with product designers, researchers, AI/ML engineers, data scientists, and legal/compliance partners
- Lead workshops and design sprints for AI use cases
- Define standards for inclusive, bias-aware language
- Partner with Privacy, Security, and Responsible AI teams
- Propose, build, and socialize scalable artifacts
- Establish content quality metrics 🎯 Requirements
- 8+ years in UX content strategy and/or product content design
- Proven success designing for large-scale, systemic content challenges
- Content mapping and modeling; information architecture; UX writing; conversation design; microcopy for decision-making; storytelling and persuasion
- Ability to audit, analyze, architect, and present content solutions independently
- Working knowledge of LLMs and ML concepts
- Experience defining content guardrails for AI outputs
- Experience contributing to an enterprise design system and building reusable patterns for content and interaction
- Skilled at partnering with senior leaders across product, design, engineering, research, data science, legal/compliance, and marketing 🏖️ Benefits
- medical/dental/vision
- paid time off
- Employee Assistance Program
- wellness & travel reimbursement
- travel discounts
- International Airlines Travel Agent (IATAN) membership Apply Now Similar Jobs Staff Product Manager, Content Experience September 10 Databricks 1001 - 5000 🤖 Artificial Intelligence 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Lead content discovery, authoring tools, and AI-assisted guidance. Integrate content into Databricks' data and AI platform product development. 🏢 Seattle – Onsite 💵 $151.5k - $212.2k / year 💰 $1.6G Series H on 2021-08 ⏰ Full Time 🔴 Lead ✍️ Content Marketing Manager 🦅 H1B Visa Sponsor Search More Content Marketing Manager Jobs
Requirements
- No specific requirements listed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX content strategyproduct content designcontent mappinginformation architectureUX writingconversation designmicrocopystorytellingLLMsML concepts
Soft skills
collaborationleadershipcommunicationanalysispresentationindependencepersuasioninclusive languagetrusttransparency
Certifications
International Airlines Travel Agent (IATAN) membership