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About the role
Key responsibilities & impact- Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
- Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
- Assist with keeping the fitness centers well stocked and clean
- Supervise and monitor the exercise floor
- Provide customer service support to team members and members, including membership enrollments, terminations, and general inquiries
- Available to address and resolve member comments and concerns
- Manage and oversee multi-site MOD scheduling
- Other duties as assigned
Requirements
What you’ll need- High school diploma or general equivalency diploma (GED)
- An outgoing personality and excellent communication skills
- Previous supervisory experience is a plus
- CPR, First Aid & AED certification, or willing to obtain upon hire
Benefits
Comp & perks- health insurance
- life and disability benefits
- 401(k) plan
- paid time off
- variety of part time benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationsupervisory experiencepositive attitudeenthusiastichelpfuloutgoing personality
Certifications
CPR certificationFirst Aid certificationAED certification