Lead Manager on Duty

Exos

Fitness Manager On Duty providing personalized member customer service at Exos. Assisting members, supervising fitness centers, and managing scheduling across locations.

Posted 5/6/2026full-timeSt. Paul • Minnesota • 🇺🇸 United StatesSenior💰 $18 - $23 per hourWebsite

About the role

Key responsibilities & impact

Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
Assist with keeping the fitness centers well stocked and clean
Supervise and monitor the exercise floor
Provide customer service support to team members and members, including membership enrollments, terminations, and general inquiries
Available to address and resolve member comments and concerns
Manage and oversee multi-site MOD scheduling
Other duties as assigned

Requirements

What you’ll need

High school diploma or general equivalency diploma (GED)
An outgoing personality and excellent communication skills
Previous supervisory experience is a plus
CPR, First Aid & AED certification, or willing to obtain upon hire

Benefits

Comp & perks

health insurance
life and disability benefits
401(k) plan
paid time off
variety of part time benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicecommunicationsupervisory experiencepositive attitudeenthusiastichelpfuloutgoing personality

Certifications

CPR certificationFirst Aid certificationAED certification