Auditor

• Follow every aspect of SOP without fail
• Complete received Audits with Quality
• To achieve Quality and production target
• Follow project related protocols and instructions
• Escalate issues, identify trends
• Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
• Check with Manager /TL in case of clarifications
• All emails from Manager should be answered promptly without fail
• Problem solving skill sets
• Ensure compliance of entire team for HIPAA,OIG

Executive – Coding Auditor

Manager

• Create new algorithms from scratch.
• Work with large data sets and relational databases.
• Apply advanced analytics, quantitative tools, and modeling techniques to interpret data.
• Offer recommendations based on insights from the data.
• Lead the team and manage performance.

Senior Manager

Compliance

• This is a supervisory position required to lead service delivery for small to medium teams engaged in Assurance and Accounting support engagements for global clients in Insurance, Healthcare and Banking & Capital Markets verticals.
• Lead development, documentation, and maintenance of audit program(s) consistent with enterprise policies, procedures, and established industry standards & methods
• Manage small to medium sized teams of staff and senior consultants engaged in delivering complex assurance, accounting and advisory engagements
• Lead efforts to improve service delivery by identifying and implementing industry best practices, with a focus on financial services clients.
• Manage stakeholders’ expectations and escalations
• Manage to measurable key performance metrics
• Analyze processes and controls, perform root cause analysis and articulate control deficiencies and remediation techniques both internally and with client senior management
• Provide assistance and advisory services to clients and perform an ongoing risk assessment of anticipated organizational changes and emerging control issues; support and monitor remediation activities, as necessary
• Develop and maintain adequate control and process documentation (i.e. control matrices, flowcharts, testing documentation) in accordance with engagement objectives
• Maintain ongoing awareness of significant changes related to new statutory and US GAAP pronouncements or other factors that may affect SOX, MAR or Federal Reserve Reporting scoping and control activities for assigned areas, and make adjustments to assigned programs as necessary
• Coordinate and manage interactions with multi-functional and cross-geographical teams both internally and externally, as necessary
• Participate in key Transformation pursuits
• Travel up to 20% may be required based on client requests/commitments

GRC Consultant

Executive Assistant

• Define and lead the end‑to‑end marketing and content strategy for the Payment Integrity business, tightly aligned with growth priorities, revenue targets, and market expansion goals.
• Serve as the single point of accountability between Payment Integrity leadership and Corporate Marketing, ensuring strong alignment across priorities, messaging, brand positioning, and execution.
• Design and execute integrated go‑to‑market (GTM) strategies for core Payment Integrity and AI‑led solutions, tailored to the healthcare payer market.
• Own annual and quarterly marketing roadmaps, aligning demand‑generation campaigns with sales priorities, product launches, and emerging market opportunities.
• Establish and operationalize a disciplined content strategy and governance model across all Payment Integrity marketing assets, ensuring consistency, quality, and strategic value.
• Lead the creation of high‑impact, sales‑enablement content including case studies, pitch decks, solution briefs, demos, videos, and playbooks ensuring all materials are client‑centric, clearly differentiated, and aligned with brand voice and messaging frameworks.
• Drive consistency of storytelling across all channels while enabling targeted customization for priority accounts, segments, and buyer personas.

Senior Assistant Vice President, Healthcare Marketing – Content Strategy

AI Engineer

• Design, fine-tune, and deploy **Large Language Models (LLMs)** for insurance-specific use cases including document intelligence, claims summarization, policy interpretation, and underwriting Q&A.
• Build **Retrieval-Augmented Generation (RAG)** pipelines using vector databases (e.g., Azure AI Search, Pinecone, ChromaDB) to ground LLM outputs in enterprise knowledge bases.
• Develop **prompt engineering frameworks** and systematic evaluation pipelines to ensure LLM output quality, consistency, and safety in regulated insurance contexts.
• Integrate LLM capabilities with internal data platforms via **LangChain, LlamaIndex, or Semantic Kernel**.
• Evaluate and benchmark foundational models (OpenAI GPT-4o, Azure OpenAI, Claude, Mistral, Llama) against insurance-specific tasks to guide platform selection.
• Architect and implement **autonomous AI agents** capable of multi-step reasoning, tool use, and decision-making for workflows such as FNOL triage, claims routing, policy lookup, and compliance checks.
• Build agentic frameworks using patterns such as **ReAct, Chain-of-Thought, and Tool-Augmented Agents** to handle complex, multi-turn insurance workflows.
• Design **human-in-the-loop (HITL)** checkpoints and escalation logic to ensure AI agents operate within defined risk and compliance boundaries.
• Integrate agents with internal APIs, data platforms, and enterprise systems using orchestration tools such as **Azure Logic Apps, Apache Airflow, or Databricks Workflows**.
• Develop guardrails, monitoring, and audit logging for all deployed agents to meet regulatory and governance standards.
• Build and maintain **end-to-end MLOps pipelines** covering model training, versioning, validation, deployment, and monitoring using **MLflow, Azure ML, and Databricks**.
• Implement **CI/CD pipelines for ML models** using Azure DevOps or GitHub Actions, enabling reliable, repeatable model releases.
• Deploy models as **REST APIs or batch inference services** on Azure Kubernetes Service (AKS) or Azure Container Apps, ensuring scalability and low-latency response.
• Establish **model monitoring frameworks** to detect data drift, model degradation, and prediction anomalies in production.
• Manage the **model registry and lineage tracking** to maintain governance and auditability of all AI assets.
• Collaborate with data engineering teams to ensure feature pipelines are production-grade, versioned, and integrated with the **Feature Store** on Databricks or Azure ML.

Business Analyst

• Develop and maintain detailed project plans, timelines, and documentation.
• Identify project dependencies and critical paths to ensure successful delivery.
• Escalate issues and risks proactively and recommend mitigation strategies.
• Create end-to-end implementation of operating guidelines, process documentation/SOPs and workflows.
• Assist in training materials and knowledge transfer sessions for business users.
• Coordinate with internal teams (Product, Technology, Compliance, Client Services) to ensure timely and accurate delivery.
• Ensure operational readiness for call center, processing teams, finance and accounting and compliance teams for day 1 processing and throughout the hypercare stage.
• Conduct post-implementation reviews to assess success and identify areas for improvement.
• Document and validate business requirements for client onboarding, conversions, and new product launches.
• Analyze legacy data sets and field mappings to inform system design and configuration.
• Validate account data and reconcile discrepancies across platforms.
• Assist in the development of reports and dashboards using SQL and Excel.
• Serve as a liaison between clients, internal departments, and third-party vendors.
• Facilitate training sessions and workshops for clients and internal teams.
• Build and maintain strong relationships with stakeholders to ensure alignment and satisfaction.
• Ensure implementations comply with regulatory requirements and internal standards.
• Create and complete UAT/BET testing and quality assurance efforts during system rollouts.
• Document ongoing quality audit processes

Operations Implementation Analyst

Project Manager

• The Project Manager will plan, initiate, and oversee execution of various operational projects, often working with multiple internal teams, contractors, and clients.
• The person is often involved in early discussions with the client and upper management to ensure a clear understanding of the client's desired goals and outcomes.
• The project manager will then work with the team to determine what resources, processes, and other materials will be necessary to complete the project in the desired timeline, drawing up plans for every phase of execution.
• This often involves delegating tasks or significant portions of the project to coordinators or teams of employees in order to be able to maintain a broad overall view of the entire project throughout.
• The Project Manager is the one ultimately responsible for the final quality of a project, ensuring that it's delivered on time and to the client's satisfaction.

Senior Project Manager

• Understand & anticipate clients’ business needs/concerns, etc. & proactively resolve the same
• Identify process improvement opportunities to drive efficiencies and enhanced controls
• Ensure adequacy of internal controls over financial reporting and compliance with Sarbanes-Oxley requirements
• Responsible for timely and accurate delivery of various Financial Reporting supplemental and the filing documents 10Q/10K/8K & financial supplement etc.
• Peers (team members) for the purpose of seeking co-operation & clarification on process-related matters & aiding and support when required
• Ownership of processes, reports, procedures, or products. Subject Matter Expertise in Financial reporting, Notes to accounts and other Disclosures etc
• Financial reporting and SEC reporting experience preferred
• Preparation of GAAP supplementals, financial statements, and Notes to accounts before submission to onshore team
• Lead and mentor junior team member
• Liaison with multiple departments (Input providers) during the close to ensure timely completion of deliverables/Collaborate for special projects
• Support quarterly/annual audits by internal auditors, as well as independent external auditors
• Participate or lead special projects, initiatives, ad-hoc reporting and analysis requests

Assistant Manager, US Stat Reporting

Underwriter

• Oversee day-to-day underwriting operations across multiple business lines and clients, ensuring efficient processing, data quality, and compliance.
• Act as the primary operational contact for underwriters, helping remove friction from their workflows and ensuring they receive timely, accurate support.
• Champion consistent operating standards across Company Market and Lloyd’s Syndicate environments.
• Build strong, constructive relationships with client underwriting operations managers, underwriters, underwriting assistants, and underwriting management, fostering collaboration and proactive problem-solving and work as a conduit between onshore and offshore teams.
• Coordinate with underwriting teams to understand business priorities, product needs, and pipeline demands.
• Support in ensuring knowledge gaps is addressed and teams can process risk setup requests with clear understanding and SLA guidelines.
• Assist in capacity planning for underwriting support teams, ensuring adequate coverage during peak cycles and renewals.
• Evaluate and enhance underwriting operations processes, reducing delays and ensuring compliant, audit-ready documentation.
• Support in the creation of a knowledge base to address client requirements.
• Drive continuous improvement initiatives across submission intake, policy administration, bordereaux handling, sanctions checks, and issuance workflows.
• Implement and refine controls to ensure accuracy of data entering underwriting, finance, and regulatory systems.
• Monitor performance metrics, identify operational bottlenecks, and implement root-cause solutions.
• Ensure underwriting processes comply with Lloyd’s minimum standards, internal policies, and relevant regulatory requirements.
• Oversee audit activity within the underwriting operations function, preparing documentation and facilitating remediation plans where required.
• Maintain robust record-keeping practices and ensure operational readiness for Lloyd’s reviews, external audits, and internal governance forums.
• Manage and mentor an underwriting operations team, fostering a culture of accountability, continuous learning, and service excellence.
• Set team objectives, conduct performance reviews, and ensure ongoing professional development.
• Drive morale, clarity of expectations, and cross-training to build a resilient and versatile operations function.

Underwriting Operations Specialist

QA Engineer

• Manage small projects within the business analytics PMO.
• Ensure documentation and reporting standards are adhered to.
• Develop and deliver training sessions on project management best practices.
• Provide feedback and support to junior team members.

SAS Viya, SDA, QA

• Reviews and amends the long term and short term forecasts, schedules, and reports while ensuring accuracy and timelines of delivery
• Ensures workforce management process and procedures are in place and followed
• Conducts performance appraisals of direct reports periodically
• Monitors daily, weekly, monthly and the annual center performance and alerts management of any discrepancies or issues around it
• Supports analysis of trending to adjust future planning
• Monitors daily performance of forecasts and schedules against actual metrics within the center and applies changes to future plans
• Plans, directs, supervises, and evaluates forecasting and scheduling workflow.
• Assists in the implementation of a Workforce Management System within the organization to enable effective management of shifts and work patterns
• Performs routine audits of call center reports to ensure accuracy and integrity is maintained
• Ensures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functions
• Able to analyze call center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocation
• Proactively collaborates with other departments to identify opportunities for improvement and provides input on performance
• Ensures regular coaching, feedback and recognition is being done with the direct reports

WFM Manager

Product Marketing

• Accurately calculate and process payroll
• Maintain records and ensure compliance
• Verify payroll data
• Track and record employee overtime and other payroll elements
• Track and record pay-for-performance (P4P) and other process incentives
• Prepare and process payroll promptly according to established timelines
• Enter and maintain accurate employee payroll information in the system
• Maintain compliance with labor laws and internal company policies
• Address and resolve payroll-related inquiries and discrepancies efficiently
• Generate payroll reports and summaries for internal use and audits

Senior Executive

• Responsible for carrying out various Premium auditor’s tasks involving email communication
• Audit write-ups
• Connecting with insured / agent / carrier to obtain details to complete an audit (verbal communication)
• Data entry into systems
• Work allocation
• Documents uploading
• Various other admin tasks in a manner that is consistent with company policies, procedures and standards

Auditor II – Phone, Auditstream

Actuary

• Complete understanding of the current situation and problem statement
• Develop comprehensive understanding of the client operations, processes and business objectives and use this knowledge on assignments
• Interacting with clients on regular basis, understanding their requirements and transforming that into business framework and providing actuarial solutions
• Respond to client queries and concerns, resolving issues promptly
• Support on any actuarial developments required from client side
• Experience in data extraction and data manipulation in Excel, R/Python/SAS, SQL and MS-Access
• Experience in data control and data automation
• In-depth data analysis like identifying major trends, univariate and multi-variate analysis
• Personal and commercial lines general insurance reserving for relevant insurance markets
• Knowledge of general insurance domain and P&C actuarial concepts is a must
• Excellent written and verbal communication skills

Actuarial Analyst

Accounting Manager

• Manage and control end-to-end accounting for metal and non-metal related inventories
• Oversee and ensure accurate and timely monthly, quarterly, and annual financial closing processes for IFRS and local GAAP
• Prepare, post, document and analyze valuations and impairments in compliance with IFRS, local GAAP and tax regulations (especially German GAAP ledgers)
• Reviewing inventory balances for plausibility (raw materials, supplies, operating materials, work in progress, and finished goods)
• Prepare, post and validate material cost calculations in material ledger
• Analyze and reconcile sales versus Cost of Goods Sold (COGS) and provide insights to optimize inventory reporting
• Report monthly metal quantities per metal and per BU in our reporting tool
• Coordinate physical counting in collaboration with BU Controlling
• Ensure proper cost and profitability accounting per BU, in accordance with internal requirements
• Perform internal cost center reallocations, based on defined allocation keys, including analysis and correction, in collaboration with relevant departments
• Review production order settlements for errors and variances (PP), including analysis and correction, in collaboration with relevant departments
• Reconcile management accounting (CO) and profit and loss statement (FI); analyze causes of variances, document and correct differences
• Perform detailed reconciliations between the balance sheet and P&L to validate the accuracy of reported figures in IFRS and local GAAP for inventories metal and non-metal
• Address discrepancies and implement corrective actions on time where needed.
• Handle and maintain multiple ledgers (IFRS, local GAAP and tax), ensuring alignment across frameworks.
• Prepare ledger-specific financial reports and manage ledger-specific adjustments.

EXL