Coordinator – PreAudit Outgoing Correspondence

EXL

Healthcare audit coordinator preparing and tracking outgoing audit letters for EXL Health, a data analytics and digital operations company. Supporting providers through portal assistance, calls, chats, and correspondence while meeting HIPAA and productivity standards.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $15 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing audit processes, including generating and tracking audit letters while ensuring compliance with HIPAA regulations. Exhibits strong communication skills and the ability to multitask effectively in a fast-paced healthcare environment.

Highest-signal resume keywords

HIPAA ComplianceMicrosoft Excel ProficiencyStrong Communication SkillsTime ManagementHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Audit Letter GenerationData TrackingProblem SolvingAttention to DetailProcess Orientation

Soft Skills

Organizational SkillsMultitaskingTeam CollaborationAdaptability

Tools & Technologies

Microsoft OfficeExcelOutlook

Industry Keywords

Confidentiality RegulationsHealthcareHigh-Volume Environment

About the role

Key responsibilities & impact

Generate, review and prepare files of outgoing Audit Letters daily
Maintain tracking of all outgoing letters using Excel spreadsheets
Meet quality and productivity standards indicated by service level
Comply with HIPAA and other confidentiality regulations
Escalate issues to management and handle follow-up actions as needed
Communicate and report system or workflow issues to appropriate leadership or team members
Monitor and respond to chats from providers
Monitor and respond to internal and external email correspondence
Make outbound calls to providers to assist with portal use, verify address and contact information, and confirm receipt of EXL request letters
Perform other duties supporting the audit process and company-wide programs

Requirements

What you’ll need

High school diploma or equivalent
Prior healthcare experience is a plus
Ability to work in an organized, efficient and process-oriented manner
Strong oral and written communication skills and ability to problem solve
Ability to transition between tasks while maintaining attention to detail
Time management, prioritization and multitasking skills
Proficiency in Microsoft Office, especially Excel and Outlook
Comfortable working in a high-volume, fast-paced environment independently or with a team
Comfortable using various software programs
Ability to comply with HIPAA and other confidentiality regulations

Benefits

Comp & perks

Exciting, fast paced and innovative environment
Opportunity to work closely with experienced healthcare consultants
Opportunities to learn aspects of clients’ businesses
Teamwork and time-management skills development
Guidance/coaching through a mentoring program
Senior-level professional advisor assigned to every junior-level employee
Further growth and development opportunities
Benefits information provided at https://www.exlservice.com/us-careers-and-benefits