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Lead Assistant Manager – Training & Quality
EXLLead surgery coding training and quality programs for EXL, a data analytics and digital operations company. Developing curricula, training coding teams, and improving audit performance and compliance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing training strategies for surgery coding and auditing, ensuring compliance with CPT, ICD-10-CM, and HCPCS guidelines. Proficient in assessing training needs, delivering effective training programs, and monitoring training effectiveness through performance metrics.
Highest-signal resume keywords
CPC CertificationCoding Auditing ExperienceTraining Program DevelopmentMultispecialty Surgery Coding KnowledgeAdult Learning Theory
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Surgery CodingCoding AuditTraining DevelopmentCurriculum DevelopmentPerformance MetricsCPT GuidelinesICD-10-CM GuidelinesHCPCS CodingStrategic ManagementQuality Assurance
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationMentoring SkillsTeam CollaborationPresentation Skills
Tools & Technologies
ExcelWordPowerPointInternet-Based Programs
Certifications & Qualifications
CPCCCSCOC
Industry Keywords
HIPAA ComplianceOIG ComplianceMedical Coding StandardsPayer RequirementsConfidentiality Standards
About the role
Key responsibilities & impact- Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams
- Conduct strategic needs analyses to identify skill gaps and develop effective training plans
- Develop training modules, presentations, and learning materials based on CPT, ICD-10-CM, and HCPCS coding guidelines
- Keep training materials aligned with medical coding standards, payer requirements, and compliance regulations
- Conduct classroom, virtual, or blended training for new hires, existing staff, and auditors
- Provide coding exercises, case studies, and assessments to reinforce learning and evaluate understanding
- Offer ongoing support, mentoring, and guidance to coding professionals
- Collaborate with SMEs, Quality Auditors, and Compliance Teams on curriculum accuracy and relevance
- Monitor training effectiveness through assessments, performance metrics, and feedback surveys
- Update training materials based on process improvements, audit trends, and regulatory changes
- Ensure training initiatives comply with HIPAA, OIG, and organizational confidentiality standards
- Promote coding accuracy, ethical practices, and compliance adherence
- Partner with audit teams to identify error trends and develop targeted training
- Maintain records of training activities, participation, completion rates, and performance outcomes
- Prepare reports and presentations for management on training effectiveness and performance improvements
- Contribute to performance benchmarks and continuous learning strategies for coding teams
Requirements
What you’ll need- More than 7 years of experience in coding auditing and provider coding
- More than 2 years of experience in a training role
- CPC, CCS, or COC certification mandatory
- Excellent knowledge of multispecialty surgery coding, including procedural and HCPCS coding
- Excellent verbal and written communication
- Experience in strategic management
- Experience conducting new-hire training
- Experience delivering project-specific training
- Experience handling QA and training teams
- Experience training 50–100 coding employees
- Strong PC skills, including Excel, Word, PowerPoint, and internet-based programs
- Ability to identify and interpret strategic and operational training/development needs
- Ability to develop and implement strategic training and development plans and programs
- Knowledge of curriculum development and preparation procedures
- Ability to design, develop, implement, and evaluate training plans, curricula, and methodologies
- Knowledge of adult learning theory and methodologies
- Familiarity with professional coding societies and resources
- Strong oral communication and presentation skills for large groups
- Advanced verbal and written communication skills
- Employee development and performance management skills
- Experience working with physicians regarding medical coding practices
- Experience working in a team environment and/or developing teams
- Ability to share knowledge effectively to enhance learning and application of new skills
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account EXL Website LinkedIn All Job Openings 10,000+ employees 🏥 Healthcare 🛡️ Insurance 📦 Logistics 💰 $2M Venture Round on 2015-01 Healthcare
- Insurance
- Logistics EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data. Lead Assistant Manager – Training & Quality 🔥 2 minutes ago 🏢🏡 Bengaluru – Hybrid ⏰ Full Time 🟠 Senior 📚 Learning and Development Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams
- Conduct strategic needs analyses to identify skill gaps and develop effective training plans
- Develop training modules, presentations, and learning materials based on CPT, ICD-10-CM, and HCPCS coding guidelines
- Keep training materials aligned with medical coding standards, payer requirements, and compliance regulations
- Conduct classroom, virtual, or blended training for new hires, existing staff, and auditors
- Provide coding exercises, case studies, and assessments to reinforce learning and evaluate understanding
- Offer ongoing support, mentoring, and guidance to coding professionals
- Collaborate with SMEs, Quality Auditors, and Compliance Teams on curriculum accuracy and relevance
- Monitor training effectiveness through assessments, performance metrics, and feedback surveys
- Update training materials based on process improvements, audit trends, and regulatory changes
- Ensure training initiatives comply with HIPAA, OIG, and organizational confidentiality standards
- Promote coding accuracy, ethical practices, and compliance adherence
- Partner with audit teams to identify error trends and develop targeted training
- Maintain records of training activities, participation, completion rates, and performance outcomes
- Prepare reports and presentations for management on training effectiveness and performance improvements
- Contribute to performance benchmarks and continuous learning strategies for coding teams 🎯 Requirements
- More than 7 years of experience in coding auditing and provider coding
- More than 2 years of experience in a training role
- CPC, CCS, or COC certification mandatory
- Excellent knowledge of multispecialty surgery coding, including procedural and HCPCS coding
- Excellent verbal and written communication
- Experience in strategic management
- Experience conducting new-hire training
- Experience delivering project-specific training
- Experience handling QA and training teams
- Experience training 50–100 coding employees
- Strong PC skills, including Excel, Word, PowerPoint, and internet-based programs
- Ability to identify and interpret strategic and operational training/development needs
- Ability to develop and implement strategic training and development plans and programs
- Knowledge of curriculum development and preparation procedures
- Ability to design, develop, implement, and evaluate training plans, curricula, and methodologies
- Knowledge of adult learning theory and methodologies
- Familiarity with professional coding societies and resources
- Strong oral communication and presentation skills for large groups
- Advanced verbal and written communication skills
- Employee development and performance management skills
- Experience working with physicians regarding medical coding practices
- Experience working in a team environment and/or developing teams
- Ability to share knowledge effectively to enhance learning and application of new skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Instructional Designer 🕒 July 10 Syncron 501 - 1000 🚘 Automotive 🏗️ Construction 📦 Logistics Website LinkedIn All Job Openings Senior Instructional Designer at Syncron designing software training programs leveraging AI tools. Collaborating cross-functionally in a projectized environment. 🏢🏡 Bengaluru – Hybrid 💰 $67M Private Equity Round - Syncron on 2018-10 ⏰ Full Time 🟠 Senior 📚 Learning and Development View More Learning and Development Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs