Technical Program Manager – PMO

EXL

Technical Program Manager leading PMO function across enterprise initiatives. Managing technology delivery and addressing cross-functional challenges in a hybrid work environment.

Posted 8/1/2026full-timeSunrise • Florida • 🇺🇸 United StatesSeniorLead💰 $115,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Technical Program Management with a focus on enterprise-scale technology initiatives, including program governance, risk management, and stakeholder communication. Proficient in leveraging AI-enabled tools and methodologies to enhance operational efficiency and delivery outcomes.

Highest-signal resume keywords

Technical Program ManagementPMO LeadershipStakeholder CommunicationAI-Enabled Delivery ManagementEnterprise Data Ecosystems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program GovernanceRisk ManagementData GovernanceTechnical FluencyCross-Functional Program Delivery

Soft Skills

Executive CommunicationStakeholder AlignmentProblem-SolvingCuriosityOpenness to Improvement

Tools & Technologies

JiraMS ProjectSmartsheetMonday.comPower BITableau

Industry Keywords

Enterprise Technology ProgramsDelivery StandardsAI ToolsWorkflow AutomationTechnical Delivery Realities

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own end-to-end program governance across enterprise-scale technology initiatives - scope, schedule, risk, dependencies, and stakeholder alignment.
Define and maintain robust program plans, milestones, and KPIs; drive accountability across technical and business workstreams without direct authority.
Establish and continuously improve PMO frameworks, templates, and delivery standards aligned to technical delivery realities.
Lead program status reviews, steering committee meetings, and executive reporting; translate complex technical delivery realities into clear, constructive narratives for senior stakeholders.
Proactively identify risks, interdependencies, and capacity constraints across technical teams; own mitigation plans through to resolution.
Manage integrated release planning, aligning technical dependencies and milestones across engineering teams, platform squads, and external partners.
Bridge gaps between business, technology, architecture, and operations teams - ensuring strategic alignment without creating delivery bottlenecks.
Drive the integration of AI-enabled delivery management capabilities, reporting tools, and workflow automation practices to improve operational efficiency and delivery outcomes across platforms.
Establish oversight practices for AI-assisted delivery reporting, dependency management, and resource planning to ensure transparency, quality, and effective decision-making.

Requirements

What you’ll need

8-12+ years of progressive experience in Technical Program Management, PMO leadership, or a senior technology delivery governance role.
Demonstrated track record of owning and delivering large, cross-functional enterprise technology programs - not just tracking them.
Strong understanding of enterprise data ecosystems - particularly customer data platforms, data governance, and how data flows across complex technical initiatives.
Sufficient technical fluency to engage meaningfully with engineering, architecture, and platform teams - able to ask the right questions, understand constraints, and assess technical risk.
Experience operating within or leading a formal PMO function at an enterprise or Fortune 500 level, ideally within a technology-led transformation context.
Exceptional stakeholder and executive communication skills - able to translate technical complexity into clear business narratives and deliver difficult messages with clarity and tact.
Proficiency with program/project management tools (e.g., Jira, MS Project, Smartsheet, Monday.com) and reporting platforms (e.g., Power BI, Tableau).
Awareness of AI-enabled delivery management - how AI tools, agentic workflows, and automation are reshaping program reporting, dependency management, and delivery analytics.
Curiosity and openness to evaluating AI-driven improvements to PMO processes, operating models, and team productivity in partnership with platform and engineering teams.

Benefits

Comp & perks

bonuses and benefits