Senior Quality Analyst, Assistant Manager

EXL

Senior Quality Analyst at EXL with expertise in AI-driven QA processes and software testing. Collaborate with teams to embed AI technologies that improve product quality and automate testing tasks.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $73,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI-enabled QA solutions, integrating automated testing into CI/CD pipelines, and applying strong software testing methodologies. Proficient in leveraging AI tools for defect prediction, test optimization, and enhancing quality engineering practices.

Highest-signal resume keywords

AI-Enabled QA SolutionsTest Automation Tools/FrameworksAPI TestingCI/CD IntegrationProgramming/Scripting Languages

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality EngineeringTest AutomationSoftware Testing MethodologiesSDLCAgileDevOpsDefect PredictionRegression AnalysisData Quality ChecksTest Optimization

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication Skills

Tools & Technologies

SeleniumPlaywrightCypressUFTAzure DevOpsJenkinsGitHub ActionsGitHub CopilotOpenAI APIsAzure AI

Industry Keywords

QATest AutomationAI/ML SolutionsDefect LeakageQuality Gates

Tech Stack

Tools & technologies

AzureCypressJavaJavaScriptJenkinsPythonSDLCSelenium

About the role

Key responsibilities & impact

Partner with Product, Engineering, Operations, and Business teams to gain deep understanding of product workflows, business rules, integrations, and risk areas.
Design and implement AI-enabled QA solutions that help identify, predict, and prevent defects early in the SDLC.
Embed AI capabilities into the product and QA ecosystem to improve monitoring, validation, anomaly detection, regression analysis, and quality insights.
Leverage AI tools and frameworks for:
- Intelligent test case generation
- Automated test script creation and maintenance
- Defect prediction and root cause analysis
- Test optimization and prioritization
- Requirement-to-test traceability
- Regression impact analysis
- Automated validation and data quality checks
Build and enhance automated testing frameworks for UI, API, database, and batch processing systems.
Drive shift-left quality practices and integrate AI-enabled testing into CI/CD pipelines.
Analyze production trends, defect leakage, audit findings, and operational data to recommend preventive quality controls.
Collaborate with development teams to implement proactive quality gates and self-healing automation solutions.
Evaluate emerging AI technologies, tools, and accelerators for adoption within QA and engineering processes.
Create dashboards, reporting, and metrics demonstrating QA efficiency gains, defect reduction, automation coverage, and AI-driven improvements.
Mentor QA team members on AI-assisted testing approaches and modern quality engineering practices.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
5+ years of experience in QA, Quality Engineering, or Test Automation roles.
Hands-on experience implementing AI/ML-enabled solutions within QA or SDLC processes.
Strong understanding of software testing methodologies, SDLC, STLC, Agile, and DevOps practices.
Experience with test automation tools/frameworks such as Selenium, Playwright, Cypress, UFT, or similar.
Strong experience with API testing, database validation, and backend testing.
Experience using AI-assisted development/testing tools such as GitHub Copilot, OpenAI APIs, Azure AI, LangChain, Testim, Mabl, Functionize, or similar platforms.
Proficiency in at least one programming/scripting language such as Python, Java, JavaScript, or C#.
Experience integrating automated testing into CI/CD pipelines using tools like Azure DevOps, Jenkins, GitHub Actions, or similar.
Strong analytical, problem-solving, and communication skills.

Benefits

Comp & perks

Please visit https://www.exlservice.com/us-careers-and-benefits for more information on benefits and what we offer