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About the role
Key responsibilities & impact- Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams.
- Conduct strategic needs analyses to identify skill gaps and develop training plans that address these gaps effectively.
- Develop comprehensive training modules, presentations, and learning materials based on current procedural terminology (CPT), ICD-10-CM, and HCPCS coding guidelines.
- Ensure training materials and processes reflect the latest updates in medical coding standards, payer requirements, and compliance regulations.
- Conduct training sessions (classroom, virtual, or blended) for new hires, existing staff, and auditors on surgery coding concepts, audit standards, and best practices.
- Provide hands-on coding exercises, case studies, and assessments to reinforce learning and evaluate participant understanding.
- Offer ongoing support, mentoring, and guidance to coding professionals to enhance accuracy and productivity.
- Collaborate with Subject Matter Experts (SMEs), Quality Auditors, and Compliance Teams to ensure accuracy and relevance of training materials.
- Monitor training effectiveness through assessments, performance metrics, and feedback surveys.
- Update and refine training materials periodically to reflect process improvements, audit trends, and regulatory changes.
- Ensure that all training initiatives comply with HIPAA, OIG, and organizational confidentiality standards.
- Promote coding accuracy, ethical practices, and adherence to compliance guidelines throughout the training process.
- Partner with audit teams to identify common error trends and develop targeted training to mitigate these issues.
- Maintain detailed records of training activities, participation, completion rates, and performance outcomes.
- Prepare regular reports and presentations for management on training effectiveness, skill development, and performance improvements.
- Contribute to the establishment of performance benchmarks and continuous learning strategies for coding teams.
Requirements
What you’ll need- > 7 years of experience in coding Auditing, provider coding
- >2 years of experience in training role.
- CPC/CCS/COC certification mandatory
- Excellent knowledge of multispecialty surgery coding including procedural coding, HCPCS coding
- Excellent verbal and written communication
- Experience in Strategic management
- Experience performing new hire trainings
- Experience in project specific training
- Experience handling QA and Training teams
- Experience in training 50 – 100 coding employees
- Strong PC skills; Excel, Word, PowerPoint and internet-based programs
- Auditing experience on multi-specialty
- Trainer experience
Benefits
Comp & perks- EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Surgery CodingICD-10-CM CodingHCPCS CodingTraining DevelopmentNeeds AnalysisPerformance Metrics MonitoringCoding AuditingProject-Specific TrainingQuality AssuranceMentoring
Soft Skills
Excellent Verbal CommunicationExcellent Written Communication
Certifications
CPCCCSCOC