Senior Executive

EXL

Senior Executive in credit control and collections managing customer accounts at EXL. Responsible for monitoring payments, preparing reports, and liaising with departments to resolve disputes.

Posted 7/9/2026full-timeNoida • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Monitor customer accounts to ensure payments are received within agreed terms
Maintain accurate records of customer accounts, credit limits and collection activities
Prepare regular reports on debtor balances, aging analysis and collection performance
Chase overdue invoices via emails and calls and update reports in real time
Liaise with all relevant departments to resolve disputes and discrepancies
Escalate high-risk accounts to management and recommend appropriate action
Prepare cash forecast files based on multiple factors
Need to align with cash application team to ensure correct allocation of cash receipts
Calls with Agency and Client to provide update on debtor report
Meet defined SLAs for timeliness, accuracy and responsiveness

Requirements

What you’ll need

B.com graduate with more than 2 years of experience is O2C, credit control and collections in client facing role

Benefits

Comp & perks

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates.
EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Accounts MonitoringRecord MaintenanceAging AnalysisInvoice ChasingDispute ResolutionCash AllocationSLA Compliance

Soft Skills

CommunicationCollaborationProblem-Solving

Certifications

B.Com Degree