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Outpatient Training Manager
EXLOutpatient Trainer facilitating training to improve outpatient audit quality and coding accuracy at EXL Health. Collaborating with auditors and subject matter experts to design effective learning experiences.
About the role
Key responsibilities & impact- Translates audit outcomes into effective learning experiences
- Supports the Outpatient Audit program by delivering and reinforcing training to improve coding accuracy and audit quality
- Leverages findings from random and targeted outpatient coding audits to identify learning gaps and deliver targeted training, refreshers, and performance support
- Partners closely with Quality Analysts, Auditors, and Subject Matter Experts to ensure training content reflects current outpatient coding requirements and audit expectations
Requirements
What you’ll need- Bachelor’s degree or equivalent
- CCS or CPC certified
- Minimum 5 years coding experience: Professional or hospital coding with thorough understanding of ICD-10 Coding; HCPCS/CPT coding systems; Medicare Outpatient Prospective Payment System (OPPS), and Ambulatory Payment Classification (APC)
- Experience with Medicare Local Coverage Determinations (LCD) and National Coverage Determinations (NCD)
- Demonstrated skill in training facilitation, including delivering instructor-led, virtual, and blended training to adult learners
- Strong working knowledge of outpatient clinical coding, including CPT, ICD-10-CM, modifiers, and documentation requirements
- Proficient in modifier application following appropriate Medicare and NCCI guidelines
- Ability to code a wide variety of complex outpatient services such as interventional radiology, ambulatory surgery, emergency room and observation
- Strong organizational and time-management skills to manage multiple training initiatives and deadlines
- Comfort using technology-based training and collaboration tools (e.g., virtual meeting platforms, LMS, MS Teams)
Benefits
Comp & perks- Up to 10% annual travel (for team meetings and limited client onsite engagements)
- Guidance/coaching through a mentoring program
- Opportunities for personal and professional growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Professional Coding ExperienceHospital Coding ExperienceCPT Coding KnowledgeModifier Application ProficiencyMedicare OPPS UnderstandingAmbulatory Payment Classification KnowledgeMedicare LCD ExperienceMedicare NCD ExperienceComplex Outpatient Services CodingDocumentation Requirements Knowledge
Soft Skills
Strong Organizational SkillsTime-Management Skills
Certifications
Bachelor's DegreeCCS CertificationCPC Certification