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Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Support day-to-day account management and client engagement across assigned healthcare accounts to support client satisfaction, retention, and revenue growth.
- Develop account intelligence by tracking client priorities, whitespace opportunities, and competitive positioning across assigned accounts.
- Drive prospecting within assigned accounts by researching target executives, and creating targeted outreach plans to expand EXL’s footprint.
- Lead presales, solutioning, and client enablement activities aligned with EXL’s healthcare growth strategy.
- Develop integrated solutions for new revenue pursuits across healthcare operations, finance and accounting, revenue cycle, data & analytics, AI and digital transformation.
- Orchestrate RFP and RFI process across healthcare provider pursuits, including solution design, stakeholder coordination, and submission management.
- Maintain and update SFDC records for assigned accounts, opportunities, contacts, pursuits, and account-level activities.
- Support preparation of weekly, monthly, and quarterly business review materials for sales and account management teams.
- Maintain data quality across sales and account management trackers, templates, and systems.
Requirements
What you’ll need- 8+ years of experience in account management, presales, solutioning, consulting, or solution leadership roles, with healthcare domain experience across providers, revenue cycle, F&A operations, analytics, or digital operations.
- Demonstrated ability to manage client relationships, support business development, proposal management, and account growth in consulting, BPS, technology services, or outsourcing environments.
- Working knowledge of SFDC/Salesforce reporting, pipeline management, and strong proficiency in Microsoft Excel, PowerPoint, and Word.
- Bachelor’s degree from an accredited institution required; MBA or equivalent advanced qualification preferred.
- Strong understanding of healthcare industry priorities, F&A value chain, operating models, and business process services.
- Strong communication, presentation, analytical, and interpersonal skills.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ManagementPresalesSolutioningProposal ManagementData AnalyticsRevenue Cycle ManagementF&A OperationsDigital TransformationRFP Process ManagementClient Relationship Management
Soft Skills
Communication SkillsPresentation SkillsAnalytical SkillsInterpersonal Skills
Certifications
Bachelor's DegreeMBA or Equivalent Advanced Qualification