Senior Account Manager – Sports & Gaming

EXL

Account Manager responsible for managing key relationships and driving growth in Sports & Gaming. Overseeing client accounts while ensuring alignment with EXL's capabilities in analytics and AI.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $185,000 - $205,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary relationship manager for assigned Sports & Gaming clients (e.g., leagues, teams, sportsbooks, game publishers).
Develop and execute account growth strategies aligned with client priorities and EXL’s offerings.
Drive pipeline development, proposals, and renewals in collaboration with sales and delivery teams.
Drive revenue growth through expanding existing accounts with new solutions and services.
Build and maintain a healthy pipeline, ensuring disciplined tracking, forecasting, and closure.
Lead proposal development, commercial negotiations, and deal closures.
Meet or exceed quarterly and annual sales targets.
Build trusted advisor relationships with C-level and senior stakeholders in sports leagues, gaming operators, and media companies.
Identify opportunities to apply EXL’s Data, AI & Analytics, and digital solutions to solve client challenges.
Evangelize EXL’s capabilities in fan engagement, monetization, operations, and digital transformation.
Partner with delivery leaders to ensure high-quality, on-time execution of ongoing programs.
Monitor client satisfaction and proactively address any issues or risks.
Translate client feedback into actionable improvements for EXL teams.
Work closely with EXL’s capability leaders across Analytics, AI, Data Management, Digital Engineering, F&A, and Operations.
Support solution development and go-to-market strategy for Sports & Gaming vertical.
Contribute to thought leadership, case studies, and client presentations.

Requirements

What you’ll need

10+ years of experience in client-facing roles such as account management, consulting, or business development, ideally in Sports, Gaming, Media, or adjacent industries.
Experience managing large accounts and actively driving growth; prior P&L ownership considered an advantage.
Proven ability to engage with CXO and VP/Director-level stakeholders to frame business problems, shape solutions, and drive adoption.
Knowledge of the Sports & Gaming domain (leagues, sports betting & iGaming, and video gaming & eSports) highly preferred.
Strong understanding of data, analytics, AI/ML, and digital transformation in the context of fan engagement, ticketing, sponsorship, media & broadcasting, and game operations (on-field).
Commercial orientation with experience supporting sales pursuits, RFP responses, proposals, and contract negotiations.
Strong communication and presentation skills with the ability to deliver at the executive level.
Demonstrated success in leading cross-functional and global delivery teams while ensuring client satisfaction.
Willingness to travel (30–40%) to client locations, league offices, and major events.
Bachelor’s degree required; MBA or equivalent preferred.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account EXL Website LinkedIn All Job Openings 10,000+ employees 💰 $2M Venture Round on 2015-01 Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Senior Account Manager – Sports & Gaming Job not on LinkedIn 🔥 8 minutes ago 🇺🇸 United States – Remote 💵 $185k - $205k / year ⏰ Full Time 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the primary relationship manager for assigned Sports & Gaming clients (e.g., leagues, teams, sportsbooks, game publishers).
Develop and execute account growth strategies aligned with client priorities and EXL’s offerings.
Drive pipeline development, proposals, and renewals in collaboration with sales and delivery teams.
Drive revenue growth through expanding existing accounts with new solutions and services.
Build and maintain a healthy pipeline, ensuring disciplined tracking, forecasting, and closure.
Lead proposal development, commercial negotiations, and deal closures.
Meet or exceed quarterly and annual sales targets.
Build trusted advisor relationships with C-level and senior stakeholders in sports leagues, gaming operators, and media companies.
Identify opportunities to apply EXL’s Data, AI & Analytics, and digital solutions to solve client challenges.
Evangelize EXL’s capabilities in fan engagement, monetization, operations, and digital transformation.
Partner with delivery leaders to ensure high-quality, on-time execution of ongoing programs.
Monitor client satisfaction and proactively address any issues or risks.
Translate client feedback into actionable improvements for EXL teams.
Work closely with EXL’s capability leaders across Analytics, AI, Data Management, Digital Engineering, F&A, and Operations.
Support solution development and go-to-market strategy for Sports & Gaming vertical.
Contribute to thought leadership, case studies, and client presentations. 🎯 Requirements
10+ years of experience in client-facing roles such as account management, consulting, or business development, ideally in Sports, Gaming, Media, or adjacent industries.
Experience managing large accounts and actively driving growth; prior P&L ownership considered an advantage.
Proven ability to engage with CXO and VP/Director-level stakeholders to frame business problems, shape solutions, and drive adoption.
Knowledge of the Sports & Gaming domain (leagues, sports betting & iGaming, and video gaming & eSports) highly preferred.
Strong understanding of data, analytics, AI/ML, and digital transformation in the context of fan engagement, ticketing, sponsorship, media & broadcasting, and game operations (on-field).
Commercial orientation with experience supporting sales pursuits, RFP responses, proposals, and contract negotiations.
Strong communication and presentation skills with the ability to deliver at the executive level.
Demonstrated success in leading cross-functional and global delivery teams while ensuring client satisfaction.
Willingness to travel (30–40%) to client locations, league offices, and major events.
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Hard Skills & Tools

P&L OwnershipProposal DevelopmentContract NegotiationDigital TransformationAI/ML UnderstandingFan Engagement StrategiesSales Target AchievementPipeline DevelopmentForecastingClient Satisfaction Monitoring

Soft Skills

Strong CommunicationPresentation SkillsCross-Functional LeadershipProblem-SolvingClient Advocacy

Certifications

Bachelor's DegreeMBA or Equivalent Preferred