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EXL

Senior Executive – Claims Audit

EXL

Senior Executive in Claims Audit processing and adjudicating healthcare claims accurately. Collaborating with internal teams and adhering to compliance protocols while improving processes.

Posted 7/8/2026full-timeChennai • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact
  • Review, analyze, and process healthcare claims accurately based on payer rules, policy guidelines, and contractual terms.
  • Perform manual payment determination and allowable calculations without relying on system tools.
  • Identify gaps, underpayments, and missed revenue opportunities through data analysis and claims review.
  • Support data mining programs by providing insights for revenue realization and process improvement.
  • Ensure all assigned claims inventory is completed within defined TAT while maintaining required quality standards.
  • Prepare and update production, quality, and status reports regularly as per business requirements.
  • Maintain clear and professional communication with internal teams and stakeholders.
  • Participate actively in meetings, calls, and discussions as required to resolve claim or process-related issues.
  • Follow all compliance protocols, company policies, and HIPAA guidelines without fail.
  • Ensure data confidentiality and integrity are maintained at all times.
  • Work independently with minimal supervision, demonstrating accountability and ownership for assigned tasks.
  • Contribute proactively to process improvement and efficiency initiatives.

Requirements

What you’ll need
  • Graduation is Mandatory
  • Claims adjudication experience is Mandatory
  • Prefer candidates with experience in Post adjudication/overpayment projects (Not mandatory)
  • Claims Adjudication experience: Minimum 4-5 years
  • Overpayment experience (Optional)
  • Strong written (documentation) and oral communication skills
  • High Speed internet connection at home, must be broadband
  • Must understand and adhere with telecommuter policy

Benefits

Comp & perks
  • ExL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Healthcare Claims ProcessingPayment DeterminationAllowable CalculationsData MiningRevenue Realization
Soft Skills
Professional CommunicationAccountabilityProactive Contribution