Operations Associate – Back Office

EXL

Role includes gathering inputs and updating prerequisites for new business setup and policy renewals for multiple Commercial Lines of Business. Details are updated on the system based on data, instructions, and guidelines with referrals to underwriters where required.

Posted 6/19/2026full-timePune • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Evaluate incoming requests and interpret necessary information
Complete data structuring for new business and share with underwriters
Issue policy documents for new policies and renewals
Review policy terms and support renewal decisions
Interact with underwriters and update workflow systems

Requirements

What you’ll need

Proficiency in MS Excel, Outlook, and Word
Ability to interpret instructions and handle high volume transactions
Balance quality, timeliness, and productivity
Good decision-making ability
Self-discipline and result orientation
Strong attention to detail and numeracy skills
Good communication skills
Ability to multitask and prioritize work
Minimum Qualification: Bachelor's Degree

Benefits

Comp & perks

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data structuringpolicy document issuancenumeracy skills

Soft Skills

decision-makingself-disciplineresult orientationattention to detailcommunicationmultitaskingprioritization

Certifications

Bachelor's Degree