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Senior AVP, Healthcare Payer Account Management
EXLStrategic leader driving revenue growth through healthcare payer account management. Responsible for building client relationships and shaping complex healthcare solutions.
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud Platform
About the role
Key responsibilities & impact- This role will carry explicit revenue targets.
- Serves as a strategic leader responsible for driving revenue growth, deepening senior‑level client relationships, and shaping the vision and execution of complex, data‑driven healthcare solutions.
- Blends high‑impact account management with consultative solutioning—leveraging expertise across analytics, cloud technologies, digital transformation, and emerging innovations to address client pain points and uncover new opportunities.
- Acts with cross-functional teams, aligns business objectives with technical capabilities, ensuring seamless delivery, robust financial oversight, and the development of forward‑looking, value‑centered solutions.
- Success in this position requires a strong healthcare technology background, exceptional stakeholder management, advanced problem‑solving acumen, and the ability to translate analytics and digital capabilities into meaningful, scalable outcomes for strategic clients.
Requirements
What you’ll need- 10 plus years experience in delivering technology solutions in client-focused roles
- 3-5 plus years experience and proven track record in selling technology services
- Prior experience as a practitioner is preferred (Data Science, Data Engineering, Programmer/Analyst, Full Stack Developer, Data Analyst, any other development experience)
- Healthcare experience in health plans, payors, provider systems, and various analytical solutions spanning business and technical architecture and design
- 3-5 plus years experience working in a management or leadership capacity
- Bachelors degree required; Master’s degree a strong plus in a relevant field including Mathematics, Statistics, Computer Science or equivalent experience
- Strong executive-level client facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience
- Excellent oral and written communication skills.
- Multi-disciplinary technologist who enjoys designing, executing and selling Healthcare solutions
- Deep understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]
- Knowledgeable and cognizant of how data science is used to solve organizational problems in the healthcare context
- Hands-on experience in two (or more) areas of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance
- Deeply knowledgeable with at least one cloud platform (AWS, Azure, Google Cloud Platform)
- Strong problem solving and analytical skills and the ability to “roll up your sleeves” and work with a client to create timely solutions and resolutions
- Experience ramping up analytics programs with new clients, including integrating with work of other teams to ensure analytics approach is aligned with operations
- Ability to engage in consultative selling
Benefits
Comp & perks- For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data sciencedata engineeringprogrammerfull stack developerdata analystenterprise cloud data warehousingdata integrationdata visualizationartificial intelligencemachine learning
Soft Skills
stakeholder managementproblem solvinganalytical skillsexecutive-level client facing skillscommunication skillsconsultative sellingcross-functional collaborationstrategic leadershipclient relationship managementtimely solution creation
Certifications
Bachelor's degreeMaster's degree in MathematicsMaster's degree in StatisticsMaster's degree in Computer Science