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EXL

Senior Data Scientist – Reinforcement Learning

EXL

Senior Data Scientist focusing on Reinforcement Learning and advanced analytics for Collections strategy initiatives. Developing intelligent decisioning systems and adaptive strategies for major client.

Posted 6/10/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
CloudPythonSparkSQL

About the role

Key responsibilities & impact
  • Design and develop Reinforcement Learning models to optimize collections strategies, customer treatment paths, and recovery outcomes.
  • Build adaptive decisioning systems using techniques such as:
  • - Q-Learning
  • - Deep Q Networks (DQN)
  • - Policy Gradient Methods
  • - Contextual Bandits
  • - Markov Decision Processes (MDP)
  • Develop sequential and behavioral models for customer engagement, repayment prediction, and collections prioritization.
  • Apply stochastic modeling and probabilistic methods to optimize dynamic treatment strategies under uncertainty.
  • Collaborate with business stakeholders to translate collections and risk management problems into scalable AI/ML solutions.
  • Build and maintain machine learning pipelines in Databricks or similar distributed computing environments.
  • Conduct experimentation, simulation, and offline policy evaluation to validate RL strategies before deployment.
  • Work with large-scale structured and unstructured datasets to derive actionable insights and improve operational performance.
  • Partner with engineering and MLOps teams to deploy and monitor production-grade ML/RL models.
  • Mentor junior data scientists and promote best practices in modeling, experimentation, and AI governance.

Requirements

What you’ll need
  • Strong experience in Reinforcement Learning and sequential decision-making systems.
  • Hands-on expertise with:
  • - Reinforcement Learning algorithms (Q-Learning, DQN, PPO, Bandits, etc.)
  • - Markov Decision Processes (MDP)
  • - Stochastic modeling and probabilistic systems
  • - Machine learning and predictive modeling
  • - Experimentation and simulation frameworks
  • Strong programming skills in Python and SQL.
  • Experience with Databricks, Spark, or similar big data/cloud analytics platforms.
  • Experience building scalable ML pipelines and deploying models into production environments.
  • Strong understanding of feature engineering, model validation, and performance optimization.
  • Ability to communicate complex AI/ML concepts to technical and non-technical stakeholders.

Benefits

Comp & perks
  • Health insurance
  • Flexible working arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Reinforcement LearningQ-LearningDeep Q NetworksPolicy Gradient MethodsContextual BanditsMarkov Decision Processesstochastic modelingprobabilistic methodsmachine learningpredictive modeling
Soft Skills
communicationmentoringcollaborationproblem-solving