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EXL

Head of Architecture and Engineering Operations

EXL

Senior architecture leader defining architecture and engineering operations at EXL. Leading a globally distributed team and aligning technical strategy with business outcomes.

Posted 6/2/2026full-timeDublin • 🇮🇪 IrelandLeadWebsite

Tech Stack

Tools & technologies
AWSAzureCloud

About the role

Key responsibilities & impact
  • Lead and develop a globally distributed architecture team across Ireland, the UK, the US and India, with clear roles, accountabilities and standards of technical leadership.
  • Define the architecture operating model, including governance forums, review patterns, decision rights, architecture artefacts and escalation paths.
  • Chair and mature the Architecture Review Board, ensuring architectural decisions are pragmatic, risk-aware and aligned to EXL standards and business priorities.
  • Publish, maintain and drive adoption of engineering principles, standards and reference architectures across EXL's Products, Platforms and AI solutions.
  • Own the EXL Technology Radar, using it to define and communicate technology strategy, adoption guidance and lifecycle decisions across the organisation.
  • Establish named architectural ownership and reusable patterns across AWS, Azure and Google Cloud, with an emphasis on secure, scalable and portable platform design.
  • Partner with product, platform, engineering, InfoSec, data, finance and delivery leaders to align technical strategy with product roadmaps, client commitments and operational constraints.
  • Define the Developer Experience strategy across tools, delivery processes, internal platforms, documentation, templates, reusable components and AI-assisted engineering practices.
  • Ensure engineering teams have access to the right tooling and processes to deliver value effectively, with adoption measured through outcomes rather than vanity metrics.
  • Lead engineering FinOps practices for cloud and tooling spend in partnership with Finance, cloud platform and engineering leaders, including cost visibility, tagging discipline, optimisation opportunities, licence consolidation and executive reporting.
  • Provide senior client-facing architecture support for strategic pursuits and client conversations, including solution shaping, estimation input, technical narrative, architectural trade-off analysis and risk assessment.
  • Stay technically engaged by leading complex architecture reviews, advising on strategic designs and remaining credible with senior architects and engineers.
  • Own the team's budget, objectives, operating cadence, executive reporting and architecture metrics pack.

Requirements

What you’ll need
  • 12-15+ years of experience in software engineering, platform engineering, cloud architecture, enterprise architecture or related technology leadership roles
  • At least 5 years of experience in a senior architect, principal architect or architecture leadership role
  • Experience leading globally distributed architecture or engineering teams across multiple regions; experience working across Ireland, the UK, the US and India is beneficial but not essential
  • Deep hands-on experience with at least one major cloud platform, with working knowledge of AWS, Azure and Google Cloud architectural patterns
  • Strong understanding of enterprise-scale platforms, cloud-native architectures, APIs, integration patterns, data platforms, AI-enabled systems and modern engineering practices
  • Experience establishing or significantly improving architecture governance, Architecture Review Boards, technical standards or equivalent design authority practices
  • Experience improving developer experience through tools, engineering processes, internal platforms, reusable patterns, documentation and delivery automation
  • Good understanding of AI-assisted engineering tools and practices, with a practical view of where they improve productivity, quality and delivery outcomes
  • Experience contributing to or leading engineering FinOps practices, including cost visibility, optimisation, tagging, budgeting, forecasting or licence management
  • Client-facing or pre-sales architecture experience, with the ability to explain complex technical trade-offs to senior technical and non-technical stakeholders
  • Strong written and verbal communication skills, including the ability to produce architecture decision records, standards, technology strategy documents and executive-level material
  • Bachelor's degree in Computer Science, Engineering or a related discipline, or equivalent professional experience.

Benefits

Comp & perks
  • A competitive salary with a generous bonus
  • Private healthcare
  • Life assurance at 4 x your annual salary
  • Income protection insurance
  • A rewarding pension
  • Professional and personal development opportunities
  • A flexible hybrid working model

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Hard Skills & Tools
cloud architectureenterprise architectureAWSAzureGoogle CloudAPIsdata platformsAI-enabled systemsengineering FinOpsarchitecture governance
Soft Skills
leadershipcommunicationclient-facingcollaborationstrategic thinkingproblem-solvingtechnical narrativerisk assessmentdecision-makingmentoring
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering