Data/AI Client Engagement Lead – Senior AVP

EXL

Data/AI Client Engagement Lead overseeing collaboration for integrated solutions in Insurance. Strengthening client relationships and supporting revenue growth across multiple engagements.

Posted 6/2/2026full-time🇺🇸 United StatesSenior💰 $180,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Build and maintain strong relationships with key banking and capital markets clients.
Act as the primary contact for strategic discussions, understanding client needs and identifying opportunities for value creation through consultative engagement.
Lead development of tailored technical proposals in collaboration with cross-functional teams.
Design innovative solutions in areas like data modernization, digital transformation, and integration, ensuring proposals are practical, competitive, and aligned with best practices.
Monitor account performance and drive growth through upsell and cross-sell opportunities.
Achieve revenue targets by expanding service offerings and leveraging emerging technologies such as AI, cloud, and data platforms.
Coordinate across advisory, technology, and operations teams to ensure seamless delivery.
Stay current on industry trends, regulatory changes, and competitive dynamics.
Contribute to thought leadership through client presentations, webinars, and whitepapers.
Mentor and guide junior team members, fostering a high-performance culture and building capabilities in client management and solution design.

Requirements

What you’ll need

Minimum of 10+ years in Insurance, specifically Property and Casualty, with at least 5 years in a leadership or client-facing role.
Proven track record in managing multimillion-dollar accounts, driving revenue growth, and leading cross-functional teams.
Strong expertise in technical design discussions and the ability to provide strategic consulting to enable large-scale engagements is essential for this role.
Extensive experience in Property and Casualty (P&C), covering underwriting, claims, actuarial, data and digital transformation.
Strong technical foundation with exposure to data management, cloud platforms, and AI-driven solutions.
Familiarity with modern technology ecosystems such as hyperscalers (AWS, Azure, GCP), Databricks, Palantir, Snowflake, and emerging AI/ML tools.
Ability to manage and lead technical delivery teams, ensuring successful execution of client engagements.
Skilled in proposal development, technical workflow design, and driving large-scale implementations.
Excellent communication and presentation skills, capable of translating complex concepts for diverse audiences.
Proven ability to handle multiple engagements simultaneously, balancing priorities in a matrixed environment.
Strong understanding of Enterprise Data Management (EDM) solutions and related tools, enabling informed client discussions.
Adept at adapting methodologies to client needs to deliver value and maintain profitability.
Experience in mentoring teams and conducting internal training programs.
Ability to resolve conflicts effectively and maintain strong client relationships.

Benefits

Comp & perks

For more information on benefits and what we offer please visit us at **__https://ww80w.exlservice.com/us-careers-and-benefits__**

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Hard Skills & Tools

data modernizationdigital transformationintegrationtechnical designproposal developmenttechnical workflow designlarge-scale implementationsdata managementAI-driven solutionsEnterprise Data Management (EDM)

Soft Skills

client managementsolution designcommunicationpresentationmentoringconflict resolutionleadershipconsultative engagementprioritizationteam collaboration