Product Coordinator – MarTech Platforms, Governance

EXL

Product Coordinator managing MarTech platforms and governance for Adobe. Supporting user access and enforcing platform governance across multi-tenant ecosystems.

Posted 6/1/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AEM

About the role

Key responsibilities & impact

Own and manage centralized intake process for MarTech requests, ensuring completeness, proper categorization, and routing.
Serve as the central coordination point for MarTech intake and issue escalations, including logging, triaging, prioritizing, and routing requests and issues to Product, Architecture, or vendor teams, while ensuring visibility, tracking, and timely resolution.
Track and report on intake SLAs, request status, and prioritization outcomes.
Coordinate user access requests across MarTech platforms, ensuring alignment with governance and role-based permissions.
Support quarterly user access recertification processes in partnership with IT and Security teams.
Maintain governance logs, including tracking of segments, journeys, and sandbox usage across a multi-tenant environment.
Assist in enforcing platform standards, naming conventions, and usage guidelines across internal & external users.
Coordinate and support governance forums, intake triage meetings, and cross-functional working sessions.
Document decisions, action items, and maintain centralized documentation repositories.
Track platform adoption, usage trends, and open issues to support operational reporting.
Assist with UAT coordination, release tracking, and cross-team communication.

Requirements

What you’ll need

4-6 years of experience in a coordination, operations, or MarTech support role.
Experience working with enterprise marketing technology platforms and MarTech solutions, including Adobe platforms such as AEP, AJO, CJA, AEM, and Workfront.
Experience supporting governance or access management processes.
Strong organizational and process management skills.
Experience managing intake systems, workflows, or ticketing tools, including triaging and routing issues in a structured environment.
Ability to manage multiple requests and stakeholders in a fast-paced environment.
Ability to prioritize requests and issues based on business impact, urgency, and defined SLAs
Strong communication skills with the ability to coordinate across technical and business teams.
Proficiency with common collaboration and productivity tools (e.g., Excel, PowerPoint, Jira, Workfront, or similar)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account EXL Website LinkedIn All Job Openings 10,000+ employees 💰 $2M Venture Round on 2015-01 Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Product Coordinator – MarTech Platforms, Governance 🔥 1 hour ago 🇨🇦 Canada – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎲 Risk Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own and manage centralized intake process for MarTech requests, ensuring completeness, proper categorization, and routing.
Serve as the central coordination point for MarTech intake and issue escalations, including logging, triaging, prioritizing, and routing requests and issues to Product, Architecture, or vendor teams, while ensuring visibility, tracking, and timely resolution.
Track and report on intake SLAs, request status, and prioritization outcomes.
Coordinate user access requests across MarTech platforms, ensuring alignment with governance and role-based permissions.
Support quarterly user access recertification processes in partnership with IT and Security teams.
Maintain governance logs, including tracking of segments, journeys, and sandbox usage across a multi-tenant environment.
Assist in enforcing platform standards, naming conventions, and usage guidelines across internal & external users.
Coordinate and support governance forums, intake triage meetings, and cross-functional working sessions.
Document decisions, action items, and maintain centralized documentation repositories.
Track platform adoption, usage trends, and open issues to support operational reporting.
Assist with UAT coordination, release tracking, and cross-team communication. 🎯 Requirements
4-6 years of experience in a coordination, operations, or MarTech support role.
Experience working with enterprise marketing technology platforms and MarTech solutions, including Adobe platforms such as AEP, AJO, CJA, AEM, and Workfront.
Experience supporting governance or access management processes.
Strong organizational and process management skills.
Experience managing intake systems, workflows, or ticketing tools, including triaging and routing issues in a structured environment.
Ability to manage multiple requests and stakeholders in a fast-paced environment.
Ability to prioritize requests and issues based on business impact, urgency, and defined SLAs
Strong communication skills with the ability to coordinate across technical and business teams.
Proficiency with common collaboration and productivity tools (e.g., Excel, PowerPoint, Jira, Workfront, or similar) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Risk Decision Scientist 🕒 5 days ago Shakepay 51 - 200 ₿ Crypto 💳 Fintech 💸 Finance Website LinkedIn All Job Openings Scientifique de la décision du risque chez Shakepay. Analyser la fraude et optimiser les systèmes de gestion des risques. 🇨🇦 Canada – Remote 💵 $150k - $250k / year 💰 Series A on 2022-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎲 Risk 🗣️🇫🇷 French Required Knowledge Strategist Team Lead – Governance 🕒 5 days ago Instacart 1001 - 5000 🛍️ eCommerce 🚗 Transport 🛒 Retail Website LinkedIn All Job Openings Knowledge Strategist Team Lead at Instacart ensuring governance standards for AI readiness. Leading a team to enhance customer experience with strategic projects and content oversight. 🇨🇦 Canada – Remote 💵 $100k - $105.5k / year 💰 $232M Venture Round on 2021-11 ⏰ Full Time 🟠 Senior 🎲 Risk Senior Specialist, Strategic Contract Data Governance 🕒 May 23 Circular Materials 51 - 200 🤝 Non-profit 🤝 B2B 🌍 Social Impact Website LinkedIn All Job Openings Senior Specialist in Strategic Contract Data Governance at Circular Materials. Leading contract standardization and digitization efforts for enterprise procurement processes. 🇨🇦 Canada – Remote 💵 $85k - $115k / year ⏰ Full Time 🟠 Senior 🎲 Risk Principal Trust Governance Lead 🕒 May 22 Autodesk 10,000+ employees 📱 Media Website LinkedIn All Job Openings Principal Trust Governance Lead for Autodesk, defining trust mechanisms for reliable products and services. Collaborating with domain teams to implement a Trust Baseline framework and delivering transparent Trust cadences. 🇨🇦 Canada – Remote ⏰ Full Time 🟠 Senior 🎲 Risk 🗣️🇫🇷 French Required Specialist, Derivatives Risk Remediation 🕒 May 22 Wealthsimple 1001 - 5000 💳 Fintech 🏦 Banking 💸 Finance Website LinkedIn All Job Openings Specialist role in Derivatives Risk Remediation for Wealthsimple, Canada's largest fintech. Handle derivative risk monitoring, remediation, and collaboration across teams. 🇨🇦 Canada – Remote 💵 CA$69.6k - CA$87k / year 🔥 Funding within the last year 💰 $393M Series E - Wealthsimple on 2025-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎲 Risk View More Risk Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

MarTechintake systemsworkflowsticketing toolsgovernance managementuser access managementUAT coordinationrelease trackingprocess managementplatform standards

Soft Skills

organizational skillsprocess management skillscommunication skillsstakeholder managementprioritizationcoordinationproblem-solvingtime managementcollaborationdocumentation