Engagement Manager – Sales Analytics

EXL

Sales Analytics professional driving data-driven sales strategy and performance optimization across outbound channels at EXL. Collaborating with teams to deliver actionable insights that improve funded outcomes.

Posted 5/29/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Drive data-driven sales strategy and performance optimization across outbound sales channels
Analyze sales performance, campaign effectiveness, and customer segmentation to identify growth opportunities
Conduct comprehensive analysis of outbound sales performance to identify trends, drivers, and constraints impacting funded outcomes
Analyze historical and current sales performance across outbound activities, campaigns, and customer segments
Identify key drivers and inhibitors of conversion, efficiency, and sales productivity
Translate analytical findings into actionable operational and strategic recommendations tied to measurable business outcomes
Evaluate outbound dialing and campaign performance across populations, segments, and targeting strategies
Identify high- and low-performing customer segments with clear business rationale and performance insights
Develop recommendations to improve segmentation, prioritization, targeting precision, and campaign design
Partner with teams to assess the impact of planned initiatives on eligible populations and outbound sales performance
Build dashboards, monitoring frameworks, and recurring performance reviews to track sales funnel health and campaign effectiveness
Support strategic planning through forecasting, scenario analysis, and performance modelling
Present insights and recommendations to business stakeholders and leadership teams in a clear and concise manner

Requirements

What you’ll need

Strong experience in sales analytics, business analytics, strategy analytics, marketing analytics, or commercial performance analysis
Hands-on experience working with large datasets and solving complex business problems using data-driven approaches
Proficiency in SQL and Python for data analysis, reporting, and performance modelling
Experience in segmentation analysis, campaign analytics, forecasting, or sales performance optimization
Strong analytical and problem-solving skills with the ability to derive actionable business insights
Ability to translate business questions into structured analytical frameworks and recommendations
Strong communication and stakeholder management skills, including experience presenting insights to senior leadership
Experience working in cross-functional and fast-paced business environments
Bachelor’s degree in quantitative fields such as Data Science, Statistics, Mathematics, Economics, Finance, Engineering, or Business Analytics
Master’s degree in a related quantitative or business discipline is a plus
Experience in financial services, fintech, lending, outbound sales, or customer acquisition analytics domains
Experience with BI and visualization tools such as Tableau, Power BI, or Looker
Familiarity with sales funnel metrics, campaign management, and customer lifecycle analytics

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales analyticsbusiness analyticsstrategy analyticsmarketing analyticscommercial performance analysisSQLPythonsegmentation analysiscampaign analyticsperformance modelling

Soft Skills

analytical skillsproblem-solving skillscommunication skillsstakeholder managementability to derive actionable insightsability to translate business questionscross-functional collaborationpresentation skills