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EXL

Client Executive – Banking

EXL

Leading client engagement and business development in the EMEA region for global data and AI company. Driving revenue and managing relationships for strategic banking accounts.

Posted 5/26/2026full-timeLondon • 🇬🇧 United KingdomSeniorLeadWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead and expand client engagement for strategic accounts in the EMEA region
  • Manage existing client relationships while driving new revenue growth and elevating client experience
  • Act as a trusted advisor to clients, providing insights and thought leadership
  • Cultivate relationships with senior stakeholders, influencing decision-making, and ensuring alignment between client objectives and EXL services
  • Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction
  • Maintain oversight of financial metrics, including revenue, gross margin forecasting, and P&L reporting
  • Manage the contracting process for assigned accounts, ensuring contracts align with business objectives
  • Track open items related to key deliverables and use tools like Salesforce for visibility

Requirements

What you’ll need
  • Bachelor’s degree in Business, Economics, Engineering, Technology, or related discipline
  • Master’s degree (MBA or equivalent) from a reputed institution, with a focus on Strategy, Marketing, Finance, or General Management
  • Minimum 12+ years of experience in Account Management & Client Success
  • Experience of working in or with Banking & Capital Market sectors is preferred.
  • Proven track record in account management, sales, or business development in the banking or financial services sector.
  • Strong background in data and technology, including expertise in domain operations, data analytics, cloud technologies, and digital transformation initiatives.
  • Demonstrated success in managing complex sales cycles and consistently achieving financial targets.
  • Ability to build and nurture strong relationships with senior executives and influence decision-making at all levels.
  • Excellent communication, negotiation, and presentation skills

Benefits

Comp & perks
  • A competitive salary with a generous bonus
  • Private healthcare
  • Critical illness life assurance at 4 x your annual salary
  • Income protection insurance
  • A rewarding pension
  • Cash back cards with discounts, promotions, and offers from top retailers
  • Cycle Scheme for savings on bikes and cycling accessories
  • Professional and personal development opportunities including online courses, seminars, and workshops
  • Employee Stock Purchase Plan (ESPP)
  • Flexible hybrid working model

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
account managementclient successdata analyticscloud technologiesdigital transformationfinancial metricsP&L reportingrevenue growthcontract managementsales cycles
Soft Skills
relationship buildinginfluencing decision-makingcommunication skillsnegotiation skillspresentation skillsclient engagementthought leadershipcollaborationstrategic thinkingclient experience enhancement
Certifications
Bachelor’s degreeMaster’s degree (MBA or equivalent)