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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead and expand client engagement for strategic accounts in the EMEA region
- Manage existing client relationships while driving new revenue growth and elevating client experience
- Act as a trusted advisor to clients, providing insights and thought leadership
- Cultivate relationships with senior stakeholders, influencing decision-making, and ensuring alignment between client objectives and EXL services
- Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction
- Maintain oversight of financial metrics, including revenue, gross margin forecasting, and P&L reporting
- Manage the contracting process for assigned accounts, ensuring contracts align with business objectives
- Track open items related to key deliverables and use tools like Salesforce for visibility
Requirements
What you’ll need- Bachelor’s degree in Business, Economics, Engineering, Technology, or related discipline
- Master’s degree (MBA or equivalent) from a reputed institution, with a focus on Strategy, Marketing, Finance, or General Management
- Minimum 12+ years of experience in Account Management & Client Success
- Experience of working in or with Banking & Capital Market sectors is preferred.
- Proven track record in account management, sales, or business development in the banking or financial services sector.
- Strong background in data and technology, including expertise in domain operations, data analytics, cloud technologies, and digital transformation initiatives.
- Demonstrated success in managing complex sales cycles and consistently achieving financial targets.
- Ability to build and nurture strong relationships with senior executives and influence decision-making at all levels.
- Excellent communication, negotiation, and presentation skills
Benefits
Comp & perks- A competitive salary with a generous bonus
- Private healthcare
- Critical illness life assurance at 4 x your annual salary
- Income protection insurance
- A rewarding pension
- Cash back cards with discounts, promotions, and offers from top retailers
- Cycle Scheme for savings on bikes and cycling accessories
- Professional and personal development opportunities including online courses, seminars, and workshops
- Employee Stock Purchase Plan (ESPP)
- Flexible hybrid working model
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclient successdata analyticscloud technologiesdigital transformationfinancial metricsP&L reportingrevenue growthcontract managementsales cycles
Soft Skills
relationship buildinginfluencing decision-makingcommunication skillsnegotiation skillspresentation skillsclient engagementthought leadershipcollaborationstrategic thinkingclient experience enhancement
Certifications
Bachelor’s degreeMaster’s degree (MBA or equivalent)
