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About the role
Key responsibilities & impact- To oversee billing operations to ensure accurate, timely, and compliant invoicing, while managing billing teams and resolving discrepancies to support revenue and cash flow.
Requirements
What you’ll need- Good communication skills both written and verbal
- Good understanding of O2C process along with downstream and upstream areas
- Should have 7-10 Years of Experience
- Should have experience of managing a team of 20 to 30 members
- Bachelor's or master's degree in finance field
Benefits
Comp & perks- End to end knowledge of O2C function and an ability to keep informed of trends
- Develop action plans to ensure that improvement development plans are achieved.
- Ensure that service levels agreements/KPI is exceeded.
- Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage.
- A proven data analyst with ability to bring out metrics from any given data.
- Maintain day to day operations, administration and communication to Client and leadership
- Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution
- Develop and maintain relationships with external system owners and vendors
- Ensure Internal Control compliance and External Audit requirements are met at all times
- Develop Competencies in the team, Hire right candidates for any open positions
- Perform all other duties as assigned.
- Ability to effectively lead a wide variety of professionals, regardless of their experience level and specific expertise in achievement of established goals and objectives
- Be analytical and have the ability to visualize process performance
- Strong business and customer focus
- Working and managing teams in a matrix organization
- Ability to build relationships, teamwork and networking in a virtual international context
- Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
- Must be a proven team player with strong collaboration skills
- Closure driven, work with a sense of urgency
- Proven experience in driving efficient, time sensitive and cost effective service that meets the client's needs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
O2C processbilling operationsinvoicingdiscrepancy resolution
Soft Skills
communication skillsteam management
