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Healthcare Training Coordinator
EXLTraining Coordinator supporting the training lifecycle for EXL Health, managing schedules and documentation. Collaborating with trainers to ensure successful onboarding and training operations.
About the role
Key responsibilities & impact- Create, manage, and maintain complex training schedules, records, trackers, dashboards, and reporting within Excel to support daily training operations and leadership visibility
- Maintain accurate, current, and audit-ready training documentation, records, and reporting to ensure visibility across trainee progress, compliance requirements, and operational readiness
- Build, update, and manage Excel-based reporting tools using formulas, filters, sorting, pivot tables, and data validation to support training operations, reporting accuracy, and decision-making
- Prepare, maintain, and communicate weekly and monthly reporting summaries, including training status, trainee progress, performance trends, completion results, and operational risks
- Partner with trainers to coordinate new hire onboarding, required training sessions, and trainee progression throughout the full training lifecycle
- Track training completion and ensure all sessions, documentation, and required records are completed accurately and on time
- Proactively communicate delays, gaps, risks, or operational issues impacting training schedules, reporting, or trainee progression, ensuring leadership has clear visibility and timely resolution
- Manage and maintain training documentation and shared resources across Excel-based trackers, reporting tools, dashboards, and SharePoint sites
- Support continuous improvement efforts by identifying reporting gaps, improving tracker efficiency, and leveraging automation or AI tools where appropriate to strengthen workflow management and operational accuracy
- Support operational accountability across the training team by monitoring and following up on outstanding items to ensure reporting, documentation, and required records remain accurate and up to date
- Support additional training operations needs and special projects as assigned
Requirements
What you’ll need- High School diploma or equivalent required; Bachelor’s degree preferred
- Proven experience as a Coordinator, Training Coordinator, Trainer, Training Facilitator, or similar operational support role
- Advanced proficiency in Microsoft Excel, including experience managing large volumes of data, building and maintaining reports, using formulas, filters, sorting, pivot tables, automation, and organizing reporting for clear operational visibility
- Experience working within SharePoint, including maintaining files, organizing resources, and supporting team accessibility to shared documentation
- Strong written and verbal communication skills with the ability to communicate effectively across employees, leadership, and cross-functional teams
- Demonstrated ability to organize, prioritize, and manage multiple initiatives simultaneously in a fast-paced environment
Benefits
Comp & perks- Up to 10% annual travel (for team meetings and limited client onsite engagements.)
- Guidance/coaching through mentoring program
- Opportunity for growth and development within the company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Excelformulasfilterssortingpivot tablesdata validationreportingautomationdata managementtraining documentation
Soft Skills
communicationorganizational skillsprioritizationtime managementproblem-solvingcollaborationattention to detailadaptabilityproactive communicationmulti-tasking
Certifications
High School diplomaBachelor’s degree