Senior Assistant Vice President, Health & Life Science Program Development – Strategy

EXL

Senior Assistant Vice President at EXL leading development of transformative healthcare claims capabilities. Collaborating across teams to optimize claims processing and enhance operational efficiency.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $185,000 - $205,000 per yearWebsite

About the role

Key responsibilities & impact

Define the product vision, strategy, and roadmap for a scalable platform that optimizes claims processing.
Build, hire, and lead a cross-functional team spanning technology, operations, and process excellence.
Lead end-to-end program development from concept to operational maturity, ensuring alignment with our strategic vision to streamline the provider claim processing experience.
Collaborate with internal stakeholders including sales, technology, product, and business teams to ensure cohesive platform design and implementation.
Track and report key performance metrics, ensuring alignment with business outcomes and vision.
Foster innovation and drive continuous improvement in both technology and process.
Support IMU leaders in development of account-specific workshops, demos, and strategic proposal creation.
Assist with development of ROI and value metrics to support sales.
Provide guidance on the requisite people, process, and technology to support program growth and operational excellence.

Requirements

What you’ll need

10 plus years in healthcare technology, claims operations, or a related field, with 5+ years in leadership roles.
Proven track record of building and scaling tech-enabled programs, particularly in the healthcare or claims domain.
Expertise in business product strategy, program management, and team leadership.
Deep understanding of healthcare claims lifecycle, clearinghouse operations, and matrixed, multi-vendor resolution strategies.
Exceptional strategic thinking, communication, and stakeholder management skills.
Ability to navigate ambiguity and drive clarity in a fast-paced, growth-oriented environment.
Ability to drive cross-functional teams and navigate matrixed organizations.

Benefits

Comp & perks

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementbusiness product strategyclaims processinghealthcare technologyROI developmentperformance metrics trackingprocess optimizationcross-functional team leadershipscalable platform developmentclearinghouse operations

Soft Skills

strategic thinkingcommunicationstakeholder managementinnovationcontinuous improvementnavigating ambiguitydriving clarityteam leadershipcollaborationoperational excellence