Operations Implementation Analyst

EXL

Operations Implementation Analyst at EXL leading client onboarding and operational process improvements for data analytics solutions. Collaborating with internal teams and delivering timely implementation outcomes.

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Develop and maintain detailed project plans, timelines, and documentation.
Identify project dependencies and critical paths to ensure successful delivery.
Escalate issues and risks proactively and recommend mitigation strategies.
Create end-to-end implementation of operating guidelines, process documentation/SOPs and workflows.
Assist in training materials and knowledge transfer sessions for business users.
Coordinate with internal teams (Product, Technology, Compliance, Client Services) to ensure timely and accurate delivery.
Ensure operational readiness for call center, processing teams, finance and accounting and compliance teams for day 1 processing and throughout the hypercare stage.
Conduct post-implementation reviews to assess success and identify areas for improvement.
Document and validate business requirements for client onboarding, conversions, and new product launches.
Analyze legacy data sets and field mappings to inform system design and configuration.
Validate account data and reconcile discrepancies across platforms.
Assist in the development of reports and dashboards using SQL and Excel.
Serve as a liaison between clients, internal departments, and third-party vendors.
Facilitate training sessions and workshops for clients and internal teams.
Build and maintain strong relationships with stakeholders to ensure alignment and satisfaction.
Ensure implementations comply with regulatory requirements and internal standards.
Create and complete UAT/BET testing and quality assurance efforts during system rollouts.
Document ongoing quality audit processes

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Information Systems, or related field or equivalent work experience.
3–5 years of experience in financial services, life insurance, annuity, TPA operations, or implementation roles.
Familiarity with life and annuity products (Whole Life, Term, UL, VUL, SPIA, Deferred Annuities, Riders, etc.).
Strong understanding of third-party administration functions and compliance requirements.
Experience with policy administration systems (LifePRO, ALIP, DXC, or similar).
Excellent communication, analytical, and organizational skills.
Strong skills in data analysis, Excel, and reconciliation techniques.
Exposure to testing cycles (UAT/BET), defect management, and conversion projects.
Knowledge of operational risk, compliance requirements, and SOC1 controls a plus.
Strong interpersonal skills with ability to work in multi-geo teams (US/India).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account EXL Website LinkedIn All Job Openings 10,000+ employees 💰 $2M Venture Round on 2015-01 Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Operations Implementation Analyst Job not on LinkedIn 🔥 3 minutes ago 🇺🇸 United States – Remote 💵 $65k - $85k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop and maintain detailed project plans, timelines, and documentation.
Identify project dependencies and critical paths to ensure successful delivery.
Escalate issues and risks proactively and recommend mitigation strategies.
Create end-to-end implementation of operating guidelines, process documentation/SOPs and workflows.
Assist in training materials and knowledge transfer sessions for business users.
Coordinate with internal teams (Product, Technology, Compliance, Client Services) to ensure timely and accurate delivery.
Ensure operational readiness for call center, processing teams, finance and accounting and compliance teams for day 1 processing and throughout the hypercare stage.
Conduct post-implementation reviews to assess success and identify areas for improvement.
Document and validate business requirements for client onboarding, conversions, and new product launches.
Analyze legacy data sets and field mappings to inform system design and configuration.
Validate account data and reconcile discrepancies across platforms.
Assist in the development of reports and dashboards using SQL and Excel.
Serve as a liaison between clients, internal departments, and third-party vendors.
Facilitate training sessions and workshops for clients and internal teams.
Build and maintain strong relationships with stakeholders to ensure alignment and satisfaction.
Ensure implementations comply with regulatory requirements and internal standards.
Create and complete UAT/BET testing and quality assurance efforts during system rollouts.
Document ongoing quality audit processes 🎯 Requirements
Bachelor’s degree in Business, Finance, Information Systems, or related field or equivalent work experience.
3–5 years of experience in financial services, life insurance, annuity, TPA operations, or implementation roles.
Familiarity with life and annuity products (Whole Life, Term, UL, VUL, SPIA, Deferred Annuities, Riders, etc.).
Strong understanding of third-party administration functions and compliance requirements.
Experience with policy administration systems (LifePRO, ALIP, DXC, or similar).
Excellent communication, analytical, and organizational skills.
Strong skills in data analysis, Excel, and reconciliation techniques.
Exposure to testing cycles (UAT/BET), defect management, and conversion projects.
Knowledge of operational risk, compliance requirements, and SOC1 controls a plus.
Strong interpersonal skills with ability to work in multi-geo teams (US/India). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Business Analyst III 🔥 5 hours ago MedImpact Healthcare Systems, Inc. 1001 - 5000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals ☁️ SaaS Website LinkedIn All Job Openings Business Analyst serving as a technical member of the 340B implementation team at a healthcare technology firm. Ensuring accurate service delivery and managing program configurations for client business plans. 🇺🇸 United States – Remote 💵 $73.5k - $126.8k / year 💰 $1.4M Seed Round on 2013-09 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧐 Business Analyst Case Management Analyst 🔥 9 hours ago CVS Health 10,000+ employees ⚕️ Healthcare Insurance 🛒 Retail 🧘 Wellness Website LinkedIn All Job Openings Care Coordinator supporting dual eligible populations and collaborating with care teams at CVS Health. Evaluating health needs and coordinating comprehensive care within the Aetna care management team. 🇺🇸 United States – Remote 💵 $21 - $44 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧐 Business Analyst 🚫👨‍🎓 No degree required Business Analyst, Commercial Operations 🔥 9 hours ago Stryker 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Supply Chain Business Analyst managing inventory placements and customer relations for Stryker. Partnering with Field Offices to ensure satisfaction and efficiency in the supply chain. 🇺🇸 United States – Remote 💵 $77.7k - $155.4k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst 🦅 H1B Visa Sponsor Business Analyst 🔥 10 hours ago Brightspeed 1001 - 5000 📡 Telecommunications Website LinkedIn All Job Openings Business Analyst serving as a liaison between eCommerce units and development teams. Define work, create documentation, and support Agile development processes. 🇺🇸 United States – Remote 💰 $500M Private Equity Round on 2023-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst Business Analyst II 🔥 11 hours ago Guild Mortgage 1001 - 5000 💸 Finance 🏠 Real Estate Website LinkedIn All Job Openings Business Analyst II supporting compliance-driven business analysis in mortgage banking since 1960. Collaborating with stakeholders to ensure regulatory compliance and documentation standards are met. 🇺🇸 United States – Remote 💵 $82.5k - $118k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst View More Business Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

SQLExceldata analysisreconciliation techniquesUATBETpolicy administration systemsprocess documentationproject managementimplementation

Soft Skills

communicationanalyticalorganizationalinterpersonalrelationship buildingtraining facilitationproblem-solvingrisk managementstakeholder managementknowledge transfer