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About the role
Key responsibilities & impact- Support with day-to-day coordination, execution tracking, and overall program activities across multiple insurance workstreams.
- Attend and support extended stakeholder meetings, capturing detailed and accurate meeting minutes using live notes and meeting recordings
- Capture, track, maintain, and follow up on action items in real time during, ensuring timely closure and escalation of blockers
- Maintain and regularly update the RAID log (Risks, Assumptions, Issues, Dependencies), ensuring ownership, mitigation plans, and escalation where required
- Maintain a comprehensive decision log capturing key decisions, approvals, timelines, and business impact
- Coordinate across multiple stakeholders, ensuring clear communication, alignment, and follow-up on commitments and deliverables
- Schedule meetings, manage agendas, distribute minutes, and act as a central point of coordination for project communications
- Independently run meetings when required, driving discussions, ensuring agenda coverage, documenting outcomes, and assigning clear action owners.
Requirements
What you’ll need- 2–5 years of experience in project coordination, PMO, or program support roles, preferably supporting structured stakeholder meetings.
- Proficiency in MS Office tools (Outlook, Word, Excel, PowerPoint) and collaboration platforms (e.g., MS Teams, SharePoint, Confluence or similar)
- Familiarity with project tracking or PMO tools (e.g., JIRA, MS Project, Smartsheet) is an added advantage.
- Strong organizational skills with the ability to manage multiple priorities, action items, and dependencies simultaneously
- Strong written/verbal communication; able to tailor content to mixed audiences.
- Highly detail-oriented, quality-driven, and capable of managing documentation velocity under agile delivery.
- Proactive, resourceful, and agile; thrives in evolving, fast-paced environments.
- Collaborative and culturally sensitive adept at engaging with global stakeholders.
Benefits
Comp & perks- As this is an onshore role, the candidate is required to work onshore during East Coast hours.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationprogram supportstakeholder managementdocumentation managementaction item trackingrisk managementdecision loggingagile deliverymeeting facilitationcommunication
Soft Skills
organizational skillsdetail-orientedquality-drivenproactiveresourcefulcollaborativeculturally sensitivestrong written communicationstrong verbal communicationability to manage multiple priorities