EXL

AI & Analytics Project Manager

EXL

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $145,000 per year

Job Level

About the role

  • Stakeholder Workshop Facilitation: Proven experience designing and running stakeholder workshops for analytics requirements gathering, with the ability to engage senior leaders.
  • Conflict Management & Consensus Building: Demonstrated ability to manage conflicting viewpoints among senior stakeholders and drive discussions toward a productive consensus.
  • KPI Definition & Prioritization: Experience helping stakeholders define, refine, and prioritize KPIs and requirements.
  • Executive Communication & Storytelling: Ability to present KPI roadmaps, progress updates, and readouts to senior leadership.
  • Stakeholder Management & Pushback: Confidence and credibility to challenge senior leaders when requirements are unrealistic.
  • AI and BI Program Expertise: Solid understanding of how to drive AI Programs/Products and Business Intelligence Program/Products.
  • Data Source Identification: Ability to work with client data leaders to identify the data sources required to create the defined KPIs.
  • Data Storytelling & Architecture: Ability to stitch datasets together to tell a coherent story that helps senior leaders.
  • Technical Translation & Documentation: Ability to translate business and analytics requirements into clear specifications for technical teams.
  • Quality Evaluation & Validation: Ability to validate datasets and dashboards against defined requirements.

Requirements

  • 8+ years of experience in analytics strategy, data strategy, AI/ML strategy, or digital transformation advisory.
  • Significant client-facing experience, including presenting to senior executives and influencing strategic decisions.
  • Strong understanding of modern data platforms, analytics tools, governance, and AI/ML capabilities—with the ability to discuss at a strategic level.
  • Outstanding communication, executive storytelling, and facilitation skills.
  • Proven ability to structure ambiguity, lead enterprise assessments, and develop clear, actionable strategies.
  • Experience leading multi-disciplinary teams and managing complex stakeholder groups.
  • Master’s degree preferred (Business, Data Science, Engineering, Economics, or similar); top-tier institutions a plus.
Benefits
  • For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytics strategydata strategyAI/ML strategydigital transformation advisoryKPI definitiondata storytellingdata architecturequality evaluationdata validation
Soft Skills
stakeholder managementconflict managementconsensus buildingexecutive communicationstorytellingfacilitationinfluencingstructuring ambiguityleading teams
Certifications
Master's degree