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About the role
Key responsibilities & impact- Stakeholder Workshop Facilitation: Proven experience designing and running stakeholder workshops for analytics requirements gathering, with the ability to engage senior leaders.
- Conflict Management & Consensus Building: Demonstrated ability to manage conflicting viewpoints among senior stakeholders and drive discussions toward a productive consensus.
- KPI Definition & Prioritization: Experience helping stakeholders define, refine, and prioritize KPIs and requirements.
- Executive Communication & Storytelling: Ability to present KPI roadmaps, progress updates, and readouts to senior leadership.
- Stakeholder Management & Pushback: Confidence and credibility to challenge senior leaders when requirements are unrealistic.
- AI and BI Program Expertise: Solid understanding of how to drive AI Programs/Products and Business Intelligence Program/Products.
- Data Source Identification: Ability to work with client data leaders to identify the data sources required to create the defined KPIs.
- Data Storytelling & Architecture: Ability to stitch datasets together to tell a coherent story that helps senior leaders.
- Technical Translation & Documentation: Ability to translate business and analytics requirements into clear specifications for technical teams.
- Quality Evaluation & Validation: Ability to validate datasets and dashboards against defined requirements.
Requirements
What you’ll need- 8+ years of experience in analytics strategy, data strategy, AI/ML strategy, or digital transformation advisory.
- Significant client-facing experience, including presenting to senior executives and influencing strategic decisions.
- Strong understanding of modern data platforms, analytics tools, governance, and AI/ML capabilities—with the ability to discuss at a strategic level.
- Outstanding communication, executive storytelling, and facilitation skills.
- Proven ability to structure ambiguity, lead enterprise assessments, and develop clear, actionable strategies.
- Experience leading multi-disciplinary teams and managing complex stakeholder groups.
- Master’s degree preferred (Business, Data Science, Engineering, Economics, or similar); top-tier institutions a plus.
Benefits
Comp & perks- For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytics strategydata strategyAI/ML strategydigital transformation advisoryKPI definitiondata storytellingdata architecturequality evaluationdata validation
Soft Skills
stakeholder managementconflict managementconsensus buildingexecutive communicationstorytellingfacilitationinfluencingstructuring ambiguityleading teams
Certifications
Master's degree