Senior Manager – UAT

EXL

Senior Manager leading User Acceptance Testing team at EXL. Ensuring high-quality delivery of testing activities across projects involving business requirements and system implementations.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $110,000 - $135,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead, mentor, and develop a team of UAT analysts responsible for planning and executing UAT activities.
Manage team workload, resource allocation, prioritization, and performance evaluations.
Develop career paths, training plans, and skill-building strategies for the UAT team.
Foster a culture of quality, accountability, and continuous improvement.
Own and maintain the organization’s UAT methodologies, frameworks, processes, and best practices.
Define standards for test planning, acceptance criteria, documentation, defect workflows, and quality controls.
Establish governance processes for test sign-offs, production readiness, and traceability.
Direct the team in developing test plans, test scripts, test cases, and test data needs based on business requirements.
Review and approve testing strategies, scope, timelines, and success criteria.
Ensure execution quality, completeness of test coverage, adherence to timelines, and proper documentation of evidence.
Oversee end-to-end defect lifecycle management, ensuring clear documentation, prioritization, communication, and resolution.
Serve as the primary liaison between business stakeholders, project teams, IT, QA, and operations regarding UAT activities.
Ensure the team has appropriate test environments, data, and tools in place.
Oversee creation of UAT dashboards, status reports, test metrics, and executive summaries.
Identify process inefficiencies and lead initiatives to optimize testing effectiveness and team productivity.

Requirements

What you’ll need

Perferred Bachelor’s degree in Business, Computer Science, Engineering, Information Technology, or related field or equivalent work experience.
Preferred certifications: ISTQB, PMP, CSPO, CSTE, or equivalent QA/UAT certifications.
7+ years of experience in UAT or QA roles, with at least 3+ years in people management or team leadership.
5+ years of experience in complex, regulated industries (insurance or financial services preferred).
Strong background in business requirements analysis, testing governance, and release readiness.
Experience with life insurance and annuities operations strongly preferred.
Expertise in UAT methodologies, test planning, and defect management tools (e.g., JIRA).
Strong leadership, team-building, and performance management skills.
Excellent problem-solving, risk assessment, and decision-making abilities.
Strong communication and stakeholder management skills, with comfort presenting to senior executives.
Understanding of test automation concepts, test data management, and cross-system dependencies.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account EXL Website LinkedIn All Job Openings 10,000+ employees 💰 $2M Venture Round on 2015-01 Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Senior Manager – UAT Job not on LinkedIn 🔥 1 hour ago 🇺🇸 United States – Remote 💵 $110k - $135k / year ⏰ Full Time 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Lead, mentor, and develop a team of UAT analysts responsible for planning and executing UAT activities.
Manage team workload, resource allocation, prioritization, and performance evaluations.
Develop career paths, training plans, and skill-building strategies for the UAT team.
Foster a culture of quality, accountability, and continuous improvement.
Own and maintain the organization’s UAT methodologies, frameworks, processes, and best practices.
Define standards for test planning, acceptance criteria, documentation, defect workflows, and quality controls.
Establish governance processes for test sign-offs, production readiness, and traceability.
Direct the team in developing test plans, test scripts, test cases, and test data needs based on business requirements.
Review and approve testing strategies, scope, timelines, and success criteria.
Ensure execution quality, completeness of test coverage, adherence to timelines, and proper documentation of evidence.
Oversee end-to-end defect lifecycle management, ensuring clear documentation, prioritization, communication, and resolution.
Serve as the primary liaison between business stakeholders, project teams, IT, QA, and operations regarding UAT activities.
Ensure the team has appropriate test environments, data, and tools in place.
Oversee creation of UAT dashboards, status reports, test metrics, and executive summaries.
Identify process inefficiencies and lead initiatives to optimize testing effectiveness and team productivity. 🎯 Requirements
Perferred Bachelor’s degree in Business, Computer Science, Engineering, Information Technology, or related field or equivalent work experience.
Preferred certifications: ISTQB, PMP, CSPO, CSTE, or equivalent QA/UAT certifications.
7+ years of experience in UAT or QA roles, with at least 3+ years in people management or team leadership.
5+ years of experience in complex, regulated industries (insurance or financial services preferred).
Strong background in business requirements analysis, testing governance, and release readiness.
Experience with life insurance and annuities operations strongly preferred.
Expertise in UAT methodologies, test planning, and defect management tools (e.g., JIRA).
Strong leadership, team-building, and performance management skills.
Excellent problem-solving, risk assessment, and decision-making abilities.
Strong communication and stakeholder management skills, with comfort presenting to senior executives.
Understanding of test automation concepts, test data management, and cross-system dependencies. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Manager, Solutions Consulting 🔥 1 hour ago Remote 501 - 1000 👥 HR Tech ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Manager leading Solutions Consulting team to enhance deal outcomes in a global employment platform. Collaborating with Sales and Product teams for improved engagement and delivery. 🇺🇸 United States – Remote 💵 $190k - $220k / year ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager 🦅 H1B Visa Sponsor Retail Manager 🔥 1 hour ago Acosta 10,000+ employees 🤝 B2B 🛍️ eCommerce 🛒 Retail Website LinkedIn All Job Openings Retail Manager leading a team of Retail Coverage Merchandisers for Acosta Group. Responsible for driving in-store execution and client sales in a remote role. 🇺🇸 United States – Remote 💵 $44k - $55k / year 💰 Venture Round on 2003-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor Senior Model Validation Manager – Commercial CCAR, CECL 🔥 2 hours ago M&T Bank 10,000+ employees 🏦 Banking 💸 Finance 👥 B2C Website LinkedIn All Job Openings Senior Validation Manager leading independent validation of CCAR/CECL models and managing a quantitative validation team. Engaging deeply in model methodology and analysis while overseeing various regulatory activities. 🇺🇸 United States – Remote 💵 $148.3k - $247.1k / year ⏰ Full Time 🟠 Senior 👔 Manager Manager, Coding Quality – Assurance 🔥 2 hours ago nimble solutions 1001 - 5000 💸 Finance 💳 Fintech ☁️ SaaS Website LinkedIn All Job Openings Manager overseeing coding quality for nimble solutions, ensuring compliance and high performance in revenue cycle management. Leading offshore quality assurance teams with a focus on educational initiatives. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor Case Manager 🔥 2 hours ago Impact BPO 51 - 200 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Case Manager in the Legal Area remotely assisting attorneys with personal injury cases. Managing caseloads effectively with strong communication and organizational skills. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UAT methodologiestest planningdefect managementbusiness requirements analysistesting governancerelease readinesstest automation conceptstest data managementdefect workflowsquality controls

Soft Skills

leadershipteam-buildingperformance managementproblem-solvingrisk assessmentdecision-makingcommunicationstakeholder managementmentoringcontinuous improvement

Certifications

ISTQBPMPCSPOCSTE