Assistant Manager

EXL

Quality Analyst at EXL conducting evaluations and data analysis, collaborating for process improvement and supporting operational excellence.

Posted 4/13/2026full-timeAlabang • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Conduct evaluations and data analysis to ensure quality standards are met
Collaborate effectively with cross-functional teams to identify areas for process improvement
Assist in developing and implementing action plans to enhance organizational processes
Participate in client discussions, providing insights and clarifications as needed
Support ongoing operational improvements to increase efficiency and effectiveness
Ensure all reports and documentation are accurate, timely, and compliant with policies
Work diligently to complete all assigned tasks, including overtime when necessary
Uphold strong work ethics, punctuality, and attendance standards
Use critical thinking to reason out issues based on process policies rather than emotions
Maintain a keen eye for detail to identify discrepancies or areas of concern
Communicate effectively with team members and clients, fostering a collaborative environment
Stay updated on organizational processes and quality assurance best practices
Contribute to a positive team environment with a people-oriented approach

Requirements

What you’ll need

Willingness to work overtime to complete assigned tasks
Rational approach aligned with process policies, not based on emotions
Dependability, punctuality, and no attendance issues
People-oriented with a collaborative mindset
Keen attention to detail and willingness to engage in client discussions
Proactive attitude toward operational improvements
Quality experience or SME experience is a plus
Basic knowledge in MS Excel is a plus

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account EXL Website LinkedIn All Job Openings 10,000+ employees 💰 $2M Venture Round on 2015-01 Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Assistant Manager 🔥 23 minutes ago 🏢🏡 Alabang – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Conduct evaluations and data analysis to ensure quality standards are met
Collaborate effectively with cross-functional teams to identify areas for process improvement
Assist in developing and implementing action plans to enhance organizational processes
Participate in client discussions, providing insights and clarifications as needed
Support ongoing operational improvements to increase efficiency and effectiveness
Ensure all reports and documentation are accurate, timely, and compliant with policies
Work diligently to complete all assigned tasks, including overtime when necessary
Uphold strong work ethics, punctuality, and attendance standards
Use critical thinking to reason out issues based on process policies rather than emotions
Maintain a keen eye for detail to identify discrepancies or areas of concern
Communicate effectively with team members and clients, fostering a collaborative environment
Stay updated on organizational processes and quality assurance best practices
Contribute to a positive team environment with a people-oriented approach 🎯 Requirements
Willingness to work overtime to complete assigned tasks
Rational approach aligned with process policies, not based on emotions
Dependability, punctuality, and no attendance issues
People-oriented with a collaborative mindset
Keen attention to detail and willingness to engage in client discussions
Proactive attitude toward operational improvements
Quality experience or SME experience is a plus
Basic knowledge in MS Excel is a plus Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data analysisquality assuranceprocess improvementreportingdocumentationMS Excel

Soft Skills

collaborationcritical thinkingattention to detaildependabilitypunctualitypeople-orientedproactive attitudecommunication