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About the role
Key responsibilities & impact- Partner with Solution & Technology teams to design, validate, and evolve AI‑led solutions across P&C claims, payments, and loss estimation for the US market.
- Anchor domain credibility by translating real‑world claims workflows (e.g., FNOL, loss estimation, payments, adjuster processes) into scalable, productized solutions.
- Define USP and value propositions by identifying where EXL adds differentiated intelligence beyond industry platforms
- Guide solution commercialization by shaping client narratives, use cases, demos, and ROI stories for US carriers and senior claims leaders.
- Validate applicability and impact of solutions through domain assumptions, regulatory context, and operational realities
- Support client conversations alongside sales and leadership, acting as the domain face in demos, workshops, and executive discussions.
- Continuously scan market and industry trends to ensure solutions remain relevant as claims practices, tools, and regulations evolve
Requirements
What you’ll need- Graduate with 15 years of experience
Benefits
Comp & perks- EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
ATS Keywords
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Soft Skills
communicationleadershipclient engagementnarrative shapingworkshop facilitation