L&A Claims Examiner
EXL
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $22 - $26 per hour
About the role
- Documenting calls
- Completing follow-up work
- Identifying potential risks such as fraud
- Analyzing incoming documents to determine claim eligibility
- Calculating benefit amounts
- Approving payments
- Resolving claims adjudication issues
- Managing calls with various stakeholders
- Ensuring accurate tax reporting
- Maintaining detailed claim files
- Processing death claims for life or annuity contracts
- Meeting performance targets
- Maintaining claim inventories within guidelines
- Working harmoniously within a team
- Handling multiple computer systems
- Performing mathematical calculations
Requirements
- Bachelor’s Degree preferred
- High School Diploma or GED or equivalent experience in financial institution operations, customer service, and/or annuity service operations
- Candidate preferred with transaction processing work experience in a similar environment in an Insurance process.
- However, candidate with no experience may be considered for the job.
Benefits
- For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
documenting callsanalyzing documentscalculating benefit amountsapproving paymentsresolving claims adjudication issuesprocessing death claimsperforming mathematical calculationstransaction processingclaim eligibility determinationtax reporting
Soft Skills
managing callsworking harmoniously within a teammeeting performance targetshandling multiple tasks
Certifications
Bachelor’s DegreeHigh School DiplomaGED