EXL

Senior Manager – Technical Program Manager

EXL

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $140,000 per year

Job Level

Tech Stack

About the role

  • Drive end-to-end delivery of complex, cross-functional data and technology initiatives.
  • Own program execution, risk management, compliance coordination, and stakeholder alignment across multiple teams.
  • Establish and operate the governance operating model ensuring adherence to regulatory requirements and security standards.
  • Maintain program-level risk registers and produce governance KPI dashboards for executive reporting.
  • Serve as program-level coordination point for compliance and regulatory changes tracking.
  • Partner with Data Stewards to enforce policies on data quality and governance.
  • Facilitate cross-functional alignment and manage operational readiness including incident management and production reviews.

Requirements

  • Bachelor’s degree in CS, Information Systems, Engineering, or equivalent; 8+ years in Technical Program Management or IT Governance.
  • Demonstrated experience managing programs in regulated industries with active HIPAA, SOC 2, GDPR requirements.
  • Strong AWS technical fluency across the data, security, and governance stack. Proven track record establishing governance frameworks and compliance processes.
  • Excellent communication skills; ability to translate technical complexity into executive-level narratives.
Benefits
  • For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program executionrisk managementcompliance coordinationgovernance frameworksdata qualityincident managementproduction reviewsKPI dashboardstechnical program managementIT governance
Soft Skills
communication skillsstakeholder alignmentcross-functional alignmentoperational readinesspolicy enforcementexecutive-level narratives