EXL

Phone Auditor

EXL

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Complete audits for Property & Casualty insurance policies (Workers’ Compensation and General Liability)
  • Work directly with policyholders or their contacts via phone to obtain payroll and accounting records
  • Accurately evaluate and apply correct classifications and exposure amounts
  • Manage assignments provided through our web-based production system
  • Ensure accuracy, compliance, and customer satisfaction in all audit work

Requirements

  • Knowledge and experience conducting audits in the Nexus platform (Essential)
  • Experience in Insurance, Accounting/Bookkeeping, Payroll, or related field
  • Associate’s or Bachelor’s degree in Accounting, Finance, Business, or Bookkeeping preferred
  • Experience working directly with the public, preferably over the phone
  • Self-starter with ability to work independently
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Willingness to work from a home office
  • Strong customer service orientation
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