EXL

Senior Assistant Vice President – Compliance, Line Compliance

EXL

full-time

Posted on:

Location Type: Hybrid

Location: PasayPhilippines

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About the role

  • Responsible for review and delivery of all compliance activities as designed.
  • Partner with other line compliance functions along with compliance reporting team for updates and changes.
  • Act as a bridge between Line compliance execution team, Reporting team and function leadership.
  • Innovating and improving the existing process to flush the inherent risk for the function.
  • Managing the Compliance team and drive strong Org culture to ensure completion of deliverables.
  • Participating in the design, development and delivery of best-in-class Compliance programs, policies and practices.
  • Analyzing comparative data and preparing regional and global reports related to compliance risk assessments and monitoring of compliance related issues.
  • Mentor and guide team on all aspects of Compliance/Audit/Risk and govern trainings to enhance skillset for the role.
  • Investigating and assisting in responses to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management/clients on how to proceed, and preparing responses for the regulatory inquiries.
  • Coordination with audit teams for issue closure, action plan status and audit exits. Proactively identify issues and reports the same as Self-Identified Audit Issues (SIAI) to Corporate Audit.
  • Ownership of all documents and maintenance as per policy requirements.
  • Interacting and working with other areas within the organization, as necessary.
  • Keeping abreast of internal policy changes in order to further identify new key risk areas.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders/clients and/or other team members.

Requirements

  • Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, Law, or any related field.
  • Additional certifications in Compliance, Risk Management, or Audit (e.g., ISO, SOX, PCI, or equivalent) are an advantage.
  • Minimum of 10–15 years of experience in the BPO/ITES industry, with solid exposure to Compliance, Risk, or Audit functions.
  • Proven experience in managing compliance operations, leading audits, and driving process improvements across multiple business functions.
  • Experience in stakeholder management and handling client or regulatory audits preferred.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance activitiescompliance risk assessmentsaudit managementprocess improvementregulatory inquiriesdocumentation preparationstakeholder managementdata analysisrisk managementcompliance reporting
Soft Skills
leadershipmentoringcommunicationorganizational skillsindependence of judgementautonomycollaborationproblem-solvinginterpersonal skillsteam management
Certifications
Compliance certificationRisk Management certificationAudit certificationISO certificationSOX certificationPCI certification