
Senior Assistant Vice President – Compliance, Line Compliance
EXL
full-time
Posted on:
Location Type: Hybrid
Location: Pasay • Philippines
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Job Level
About the role
- Responsible for review and delivery of all compliance activities as designed.
- Partner with other line compliance functions along with compliance reporting team for updates and changes.
- Act as a bridge between Line compliance execution team, Reporting team and function leadership.
- Innovating and improving the existing process to flush the inherent risk for the function.
- Managing the Compliance team and drive strong Org culture to ensure completion of deliverables.
- Participating in the design, development and delivery of best-in-class Compliance programs, policies and practices.
- Analyzing comparative data and preparing regional and global reports related to compliance risk assessments and monitoring of compliance related issues.
- Mentor and guide team on all aspects of Compliance/Audit/Risk and govern trainings to enhance skillset for the role.
- Investigating and assisting in responses to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management/clients on how to proceed, and preparing responses for the regulatory inquiries.
- Coordination with audit teams for issue closure, action plan status and audit exits. Proactively identify issues and reports the same as Self-Identified Audit Issues (SIAI) to Corporate Audit.
- Ownership of all documents and maintenance as per policy requirements.
- Interacting and working with other areas within the organization, as necessary.
- Keeping abreast of internal policy changes in order to further identify new key risk areas.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders/clients and/or other team members.
Requirements
- Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, Law, or any related field.
- Additional certifications in Compliance, Risk Management, or Audit (e.g., ISO, SOX, PCI, or equivalent) are an advantage.
- Minimum of 10–15 years of experience in the BPO/ITES industry, with solid exposure to Compliance, Risk, or Audit functions.
- Proven experience in managing compliance operations, leading audits, and driving process improvements across multiple business functions.
- Experience in stakeholder management and handling client or regulatory audits preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliance activitiescompliance risk assessmentsaudit managementprocess improvementregulatory inquiriesdocumentation preparationstakeholder managementdata analysisrisk managementcompliance reporting
Soft Skills
leadershipmentoringcommunicationorganizational skillsindependence of judgementautonomycollaborationproblem-solvinginterpersonal skillsteam management
Certifications
Compliance certificationRisk Management certificationAudit certificationISO certificationSOX certificationPCI certification