EXL

Instructional Design Manager

EXL

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $83,000 - $93,000 per year

About the role

  • Lead the design, delivery and modernization of competency-based learning solutions for clinical and coding auditors.
  • Oversee a small team of instructional designers and ensure curriculum is cohesive, current, and effectively delivered.
  • Conduct needs analysis, guide course design, and support ongoing curriculum maintenance.
  • Leverage digital tools and best instructional practices to build a scalable, modern learning approach.
  • Ensure instructional alignment to performance outcomes and instructional quality.

Requirements

  • 5+ years of instructional design experience, including ownership of complex programs.
  • 5+ years of people leadership experience managing or leading instructional designers.
  • Healthcare background (e.g., healthcare operations, clinical education, coding, compliance, revenue cycle, nursing education, public health, etc.).
  • Demonstrated mastery of instructional design methodologies (ADDIE, performance-based design, etc.).
  • Strong understanding of adult learning theory and learning measurement.
  • Proven ability to influence stakeholders and push back constructively.
  • Experience working in regulated environments preferred.
  • Bachelor’s degree in Education, Human Resources, Business, or a related field (or equivalent experience).
  • Proven experience (5+ years) in instructional design, with at least 2 years in a leadership or supervisory role.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to create engaging and interactive training materials.
  • Strong problem-solving and decision-making skills.
  • Ability to assess training effectiveness and make improvements as needed.
  • Strong knowledge of learning management systems (LMS) and e-learning platforms.
  • Certification in training or learning development is a plus.
Benefits
  • EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
  • From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
  • You can expect to learn about many aspects of businesses that our clients engage in.
  • You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
  • Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designADDIEperformance-based designadult learning theorylearning measurementcurriculum developmentneeds analysistraining effectiveness assessmentinteractive training materialsscalable learning solutions
Soft skills
leadershipcommunicationinterpersonal skillsproblem-solvingdecision-makinginfluencing stakeholdersconstructive feedbackteam managementcurriculum maintenanceengagement
Certifications
certification in trainingcertification in learning development