Manager

• Relationship management with business client IT teams in-scope.
• Drive Incident & Situation management for all Sev1 & Sev2 incidents
• Follow established operating policies to mitigate risk and ensures business availability
• Engage and collaborate with the Global Geographies team and manage communication, escalations, provide support, drive central initiatives
• IT Governance and Effectiveness to be measured on weekly, monthly & quarterly basis
• Compliance assurance - Support Audit activities along with risk identification & management. Vulnerability management.
• IT Client Transition management
• Client account and portfolio management
• Program management
• Stakeholder management
• Client communications around Technology
• Understand technology availability metrics and share insights
• Ensure compliance to Client contractual obligations on InfoSec & Regulatory Controls/ Certifications.
• Audit & Risk management.
• Manage IT Governance with Client and all Business stakeholders

Technology Manager

Project Manager, Tendering and Procurement Procedures

Qualitäts- und Prozessmanager – Schwerpunkt ISO 27001, ISO 9001

Senior Engagement Manager

Senior Engagement Manager

Public Sector Advisory Manager